Pharmacy Assistant

1 month ago

Delta, Canada Pillway Full time

**Pharmacy Assistant**

**Introduction**

**Company**

**Position Overview**

**Responsibilities include but are not limited to the following**:

- Provide front-line customer service including greeting, and engaging customers and providing pharmacy information and program details with a strong focus on customers' needs.
- Answer telephone calls and respond to customer concerns/ inquiries in a professional manner.
- Provide customer service support to Pillway patients over the phone, pre-screen new patients before Pharmacist onboarding.
- Assist in the daily operation of the pharmacy, including packaging, labelling, and scheduling outbound deliveries.
- Process prescription billing and coordinate with patient insurance coverage.
- Manage inventory control which includes: ordering, maintaining, and organizing appropriate inventory and packaging supplies to support dispensing activities.
- Understand, adhere to, and enforce Corporate Policies & Procedures, Privacy Policies, Emergency Procedures and Health and Safety Standards for all participants and staff.
- Perform clerical duties, such as filing, shredding, updating patient records.
- Perform other related tasks as assigned.

**Qualifications**
- Has obtained or is working towards a College/University degree.
- Strong communication skills and proficiency in English and French.
- Eager to learn new technology/software
- Organizational skills, ability to manage multiple tasks and prioritize as required.
- Interpersonal skills, ability to work well within a fast-paced team environment.

**Salary**: $25.00-$28.00 per year

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