Customer Experience Associate

3 weeks ago


Nepean, Canada TD Bank Full time

**TD Description**

Stay current and competitive. Carve out a career for yourself. Grow with us.

**Department Overview**

At TD Canada Trust, we are the frontline of TD Bank. We strive to build deep and long
- lasting relationships with our customers. By understanding their needs and providing personalized financial solutions, our purpose is to help our customers and small businesses achieve their financial goals.

We are looking for brand champions, relationship builders, and leading professionals with an understanding of market and economic trends that can build legendary customer experiences.

Join TD Canada Trust and think like a customer, act like an owner, innovate with purpose and execute with an impact.

In this role, you will:

- Process financial transactions like deposits, withdrawals and bill payments as per standardized operating procedures, industry regulations and TD's Code of Conduct and Ethics
- Understand and determine customer needs to recommend solutions specific to those needs while exercising discretion in confidential matters
- Respond and resolve customers' concerns using standard procedures and escalating non-standard activities, as necessary
- Achieve assigned goals and business objectives by promoting banking solutions and completing business processes in a timely and accurate manner
- Connect personally with customers to advise them appropriately and clearly on banking solutions and processes
- Help build a positive, diverse and equitable work environment by promoting team effectiveness as well as participating in personal performance development
- Assist the team by respecting coworkers, staying dedicated, and keeping everyone up-to-date on the status of routine activities
- Deliver quality customer experiences and recommend operational improvements where opportunity exists to improve and achieve operational excellence

**Job Requirements**
- High School Diploma with over 1 year of relevant experience
- Undergraduate degree or equivalent is an asset
- Strong administration, organizational, planning and time management skills to work in a fast-paced environment
- Hands on knowledge of using MS Office (Word, Excel and Outlook) and internet
- A go-getter who can exercise initiative and be accurate and detail oriented to handle several tasks and changing priorities
- A dynamic communicator with established customer experience skills who can connect, both verbally and in writing, with different people in a calm, courteous, and effective manner

**Inclusiveness**

At TD, we are committed to fostering an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. We are dedicated to building a workforce that reflects the diversity of our customers and communities in which we live and serve. If you require an accommodation for the recruitment/interview process (including alternate formats of materials, or accessible meeting rooms or other accommodation), please let us know and we will work with you to meet your needs.

**Job Family**
- Retail Sales & Service

**Job Category - Primary**
- Retail Banking - Customer Service

**Job Category(s)**
- Retail Banking - Customer Service

**Hours**
- 15

**Business Line**
- TD Canada Trust

**Time Type**
- Part Time

**Employment Type**
- Regular

**Country**
- Canada

**Province/State (Primary)**
- Ontario

**City (Primary)**
- Nepean

**Work Location**
- 100 Bayshore Drive

**Job Expires**
- 27-Jan-2023



  • Nepean, Canada Scotiabank Full time

    Requisition ID: 178590 Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture. **About the role**: As a Customer Experience Associate, you are the face, character and heart of our branches. Scotiabank is a place where we put our customers first, and our priority is to help them achieve their financial...

  • Garage/dynamite Combo

    3 weeks ago


    Nepean, Canada Garage - Sales Associate Full time

    Seize the opportunity to join a global fashion retailer with two brands at the heart of its success, Garage and Dynamite, selected as one of _Montreal's Top Employers 2020_ and as one of _Canada’s Top employers for Young people 2020_! Be part of our team! We are currently looking for a Sales Associate. The Sales Associate reports to the Store Manager and...


  • Nepean, Canada Movati Athletic (Group) Inc Full time

    Join the Member Experience team and help build a culture that delivers on the promise we make to our members - feel **welcome**, feel **comfortable** and feel **healthy**. We’re not looking for just average because we’re not your average club. That’s because our goal is to be recognized as North America’s premiere affordable luxury fitness brand....


  • Nepean, Canada Movati Athletic (Group) Inc Full time

    Join the Member Experience team and help build a culture that delivers on the promise we make to our members - feel **welcome**, feel **comfortable** and feel **healthy**. We’re not looking for just average because we’re not your average club. That’s because our goal is to be recognized as North America’s premiere affordable luxury fitness brand....


  • Nepean, Canada Movati Athletic (Group) Inc Full time

    Join the Member Experience team and help build a culture that delivers on the promise we make to our members - feel **welcome**, feel **comfortable** and feel **healthy**. We’re not looking for just average because we’re not your average club. That’s because our goal is to be recognized as North America’s premiere affordable luxury fitness brand....


  • Nepean, Canada Movati Athletic (Group) Inc Full time

    Join the Member Experience team and help build a culture that delivers on the promise we make to our members - feel **welcome**, feel **comfortable** and feel **healthy**. We’re not looking for just average because we’re not your average club. That’s because our goal is to be recognized as North America’s premiere affordable luxury fitness brand....


  • Nepean, Canada Movati Athletic (Group) Inc Full time

    Join the Member Experience team and help build a culture that delivers on the promise we make to our members - feel **welcome**, feel **comfortable** and feel **healthy**. We’re not looking for just average because we’re not your average club. That’s because our goal is to be recognized as North America’s premiere affordable luxury fitness brand....


  • Nepean, Canada TD Bank Full time

    **Customer Experience Associate (Bell Corners, Nepean)**: - 431379BR **Job Category - Primary** - Retail Banking - Customer Service **Work Location** - 2150 Robertson Road **Employment Type** - Regular **City** - Nepean **Time Type** - Part Time **Province/State** - Ontario **Hours** - 15 **Workplace Model** - Onsite **Pay Details** **Department...


  • Nepean, Canada Movati Athletic (Group) Inc Full time

    Join the Member Experience team and help build a culture that delivers on the promise we make to our members - feel **welcome**, feel **comfortable** and feel **healthy**. We’re not looking for just average because we’re not your average club. That’s because our goal is to be recognized as North America’s premiere affordable luxury fitness brand....


  • Nepean, Canada Movati Athletic (Group) Inc Full time

    Join the Member Experience team and help build a culture that delivers on the promise we make to our members - feel **welcome**, feel **comfortable** and feel **healthy**. We’re not looking for just average because we’re not your average club. That’s because our goal is to be recognized as North America’s premiere affordable luxury fitness brand....


  • Nepean, Canada Lowe's Full time

    Full Time Position | Daytime, Evening and Weekend Availability By joining the RONA family, you’ll enjoy many benefits, such as: - An inclusive and safe working environment - Promotion of work-life balance - Exclusive employee discounts - Benefits: insurance (certain conditions apply), annual salary review, etc. - Opportunities for advancement within the...

  • Marketing Associate

    3 weeks ago


    Nepean, Canada Summit Marketing Solutions Full time

    We are excited to announce an opening for the position of **Marketing Associate** at **Summit**. Our company has established itself as a leader in the promotional marketing industry over the last four years. Our team of experienced professionals is eager to bring their extensive expertise to every project. Our success is driven by our high standards of...


  • Nepean, Canada Scotiabank Full time

    Requisition ID: 183073 Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture. **What you’ll be doing** Customer Service Manager/Permanent/37.5 hours/Bells Corners, Nepean Our Customer Service Manager (Alexandria) are responsible for overseeing our high performing Retail Service teams. Scotiabank is a...

  • Sales Associate

    4 weeks ago


    Nepean, Canada Ricki's Full time

    RICKI'S SALES ASSOCIATE BAYSHORE SHOPPING CENTRE - OTTAWA, ONTARIO PART TIME As a Sales Associate with Ricki's you'll be responsible for creating an exceptional brand experience for our customers shopping with us in store. We're looking for passionate brand ambassadors who have a passion for fashion! What You'll Love Expand your closet with 50% off...

  • Associate

    4 weeks ago


    Nepean, Canada No Frills Full time

    Come make your difference in communities across Canada, where authenticity, trust and making connections is valued - as we shape the future of Canadian retail, together. Our commitment to positively impact the lives of all Canadians provides employees a range of opportunities and experiences to help Canadians Live Life Well®. At No Frills, we succeed...


  • Nepean, Canada Furniturepoint & Mattress Full time

    Sales Associate Overview: We are seeking a motivated and customer-oriented Sales Associate to join our team. As a Sales Associate, you will be responsible for providing exceptional customer service, promoting products, and driving sales. This is an excellent opportunity for individuals who enjoy working in a fast-paced retail environment. **Duties**: -...


  • Nepean, Canada Sprucewood Tack Shop Full time

    Job Overview: We are seeking highly motivated and energetic Sales Associates to join our mobile sales team. As a Sales Associate, you will be responsible for providing exceptional customer service, promoting and selling our products, and ensuring a positive shopping experience for our customers. Hour will be available when shows are running at the horse...

  • Sales Associate

    4 weeks ago


    Nepean, Canada Rogers Communications Full time

    At Rogers, our retail team is the heart of our success. They don’t just embrace the latest technology and content—it's part of who they are. They're outgoing and approachable team members who want to share their knowledge and experience with others. They understand that our customers rely on technology to enhance and simplify their lives and they're...

  • Sales Associate

    3 days ago


    Nepean, Canada Rogers Communications Full time

    At Rogers, our retail team is the heart of our success. They don’t just embrace the latest technology and content—it's part of who they are. They're outgoing and approachable team members who want to share their knowledge and experience with others. They understand that our customers rely on technology to enhance and simplify their lives and they're...

  • Sales Associate

    3 weeks ago


    Nepean, Canada Laurier Optical Full time

    We are looking for customer service champions for our Bayshore location. The role of Sales Associate is focused on helping our customers with their vision care needs. All of our locations offer on-site eye exams and a wide selection of eyewear. Training will be provided. Previous vision care experience is not required. Duties include: - Sales and payment...