Heavy Duty Parts Manager

3 weeks ago

Winnipeg, Canada Peterbilt Manitoba Ltd Full time

Since 1981, Peterbilt Manitoba Ltd. has been proud to sell and support the iconic Peterbilt truck brand. Peterbilt Manitoba Ltd. is a multiple award-winning, full-service dealership offering the complete Peterbilt line of new and used heavy-duty and medium-duty trucks, service, body shop, and parts. The dealerships’ goal is to provide the Manitoba region with continued professional and reliable service and with a product that beats the continuation in quality, performance, durability, original rugged appeal and class.

Peterbilt Manitoba Ltd. is looking for a **Heavy Duty Parts Manager **at our main branch located in Winnipeg Manitoba.

The Parts Manager is responsible for the day-to-day operations of the Parts Department including leading a diverse team of employees, managing the locations parts inventory, maintaining excellent customer relations, and visiting customers. The _Parts Manager_ is also responsible for conducting the human resource and personnel supervisory functions of the department such as selecting, training, scheduling, counseling, and disciplining employees.

**The Role**:

- Leads, mentors, and coaches a high-performing team to ensure success in the performance of their duties.
- Effectively communicates job expectations to the parts team.
- Conducts frequent team huddles to ensure strong communication within department.
- Identifies and addresses trends or issues affecting morale, effectiveness, turnover, absenteeism, productivity, and staff satisfaction.
- Plans for and monitors the delivery of targets through individual recognition, performance reviews, people management and rewards.
- Partners with the location and Human Resources in the recruitment and selection of talent.
- Supports the Director of Fixed Operations in actively identifying and communicating continuous improvement opportunities; designs and implements training, strategies, policies, goals, and other resources to maximize productivity and morale.
- Understands and enforces compliance to company policies and procedures.
- Builds genuine employee passion for the Peterbilt brand and champions “Best in Class” customer service
- Supports other departments while working toward common goals
- Fully participates in the development of strategic priorities and the annual business planning/budgeting process for the Parts Department.
- Collaborates with Fixed Operations Manager to develop sales goals for the department, monitors progress toward those goals and develops strategies to attract and retain customers.
- Proactively manages the Parts Department, including:

- Direct involvement to meet or exceed all budgetary guidelines set for the Parts Department pertaining to productivity, efficiency, revenue, gross profit margins, and expense controls.
- Regularly monitors actual performance to plan and ascertain reasons for variances.
- Reviewing daily department performance reports.
- Studying trends to determine how to increase profitability of department.
- Reviewing warranty chargebacks to maintain 100% efficiency and recuperation.
- Maintains awareness of current and projected market conditions and develops and implements appropriate strategies and programs necessary to attain the dealership's parts objectives.
- Monitors parts sales (open orders, estimates, concessions, and contracts).
- Stays current with all technological advances in product and tooling.
- Contacts vendor representatives for assistance when the need arises.
- Acts as a liaison between all departments.
- Maintains technical and professional knowledge by reviewing professional publications and establishing personal networks.
- Ensures compliance with all safety regulations and company policies.
- Additional tasks and projects as required.

**Qualifications**
- Minimum 5 years of experience as a Parts Technician or comparable position in the dealership/trucking industry.
- Minimum 3 years demonstrated experience in successfully leading diverse teams, up to 5 people.
- Certified Journeyperson Parts Technician is considered an asset.
- Strong working knowledge of CDK Drive is a requirement.
- Excellent verbal and written communication skills.
- Possesses analytical skills to evaluate data, make operational decisions and solve difficult problems with effective solutions using logic and methods.
- Possesses a strong understanding of business principles, and sound business judgement.
- Must be detail oriented with ability to multi-task and maintain a strong customer service focus and attention to detail, with Excellent customer service skills.
- Proficient with Microsoft Office.
- Experience working in a customer service focused, high-volume, fast-paced environment.
- Training in Business Management or a related field.

**What We Offer**:

- Competitive Base Salary
- Performance Bonuses
- Company paid extended health, dental, and vision care
- Long-term disability insurance
- Life insurance
- Company matched pension plan
- Employee Assistance Program
- Compre

  • Heavy Vehicle Parts Specialist

    5 months ago

    Winnipeg, Canada Traction Heavy Duty Parts Full time

    **Company Description** A position for people who like to give advice** Whatever the division you join, your knowledge will be essential for our team. When a client needs a part, our **trusted **parts specialists are there to answer their questions and help them get the right one. we believe we don’t just deliver car and heavy vehicle parts all around the...

  • Shipping and Receiving Clerk

    5 months ago

    Winnipeg, Canada Traction Heavy Duty Parts Full time

    **Company Description** Be part of a community of authentic, proud and trusted people** At UAP, we believe we don’t just deliver car and heavy vehicle parts all around the country; **we also** help keep Canadians moving **forward**. This makes for a special kind of workplace. We have the experience and strength of our 100-year legacy and the desire to...

  • Sales Operations Manager

    4 days ago

    Winnipeg, Manitoba, Canada Eagle Heavy Duty Parts Inc. Full time

    Job SummaryWe are seeking an experienced Sales Operations Manager to join our team at Eagle Heavy Duty Parts Inc.This role will oversee the sales teams, supervise staff, and drive sales operations in a fast-paced environment.Main Responsibilities:Sales Team ManagementAssign sales workers to duties effectivelyHire, train, or arrange for training of staff...

  • Office Clerk

    5 months ago

    Winnipeg, Canada Traction Heavy Duty Parts Full time

    Company Description **Be part of a community of authentic, proud and trusted people.** Our Heavy Vehicle Parts Division is the country’s largest network. This division’s banners include Traction, TW and Cadel. Servicing the transport, construction and farming sectors, we keep them moving **forward**. This makes for a special kind of workplace. We have...

  • Sales Team Lead

    4 weeks ago

    Winnipeg, Manitoba, Canada Eagle Heavy Duty Parts Inc. Full time

    Job Title: Sales SupervisorWe are seeking a highly motivated and experienced Sales Supervisor to join our team at Eagle Heavy Duty Parts Inc.Job Summary:The Sales Supervisor will be responsible for leading a team of sales representatives, managing sales operations, and ensuring excellent customer service. This is a challenging and rewarding role that...

  • Delivery Driver

    5 months ago

    Winnipeg, Canada Traction Heavy Duty Parts Full time

    **Company Description** Our drivers have important missions everyday** Whatever division you join, you are a crucial part of our team. When we deliver parts, we are helping a parent be on time at the daycare, an ambulance get back on the road quickly or a truck deliver produce to a Canadian community on time. That is why we say we keep Canadians moving...

  • Sales Team Lead

    3 weeks ago

    Winnipeg, Manitoba, Canada Eagle Heavy Duty Parts Inc. Full time

    We are seeking a highly skilled Sales Team Lead to join our team at Eagle Heavy Duty Parts Inc. The ideal candidate will have a strong background in sales and leadership, with the ability to motivate and guide a team of sales professionals.Key ResponsibilitiesAssign sales workers to duties and ensure they have the necessary tools and resources to...

  • Retail Sales Associate

    4 weeks ago

    Winnipeg, Manitoba, Canada Eagle Heavy Duty Parts Inc. Full time

    Job Title: CashierEagle Heavy Duty Parts Inc. is seeking a skilled Cashier to join our team. As a Cashier, you will be responsible for providing excellent customer service, operating a cash register, and processing transactions with accuracy and efficiency.Key Responsibilities:Operate a cash register and process transactions with accuracy and...

  • Retail Sales Associate

    4 weeks ago

    Winnipeg, Manitoba, Canada Eagle Heavy Duty Parts Inc. Full time

    Job Title: CashierEagle Heavy Duty Parts Inc. is seeking a skilled Cashier to join our team. As a Cashier, you will be responsible for providing excellent customer service, operating a cash register, and processing transactions with accuracy and efficiency.Key Responsibilities:Operate a cash register and process transactions with accuracy and...

  • Sales Team Lead

    3 weeks ago

    Winnipeg, Manitoba, Canada Eagle Heavy Duty Parts Inc. Full time

    Sales Supervisor Role at Eagle Heavy Duty Parts Inc.We are seeking a highly skilled Sales Supervisor to join our team at Eagle Heavy Duty Parts Inc. As a Sales Supervisor, you will be responsible for leading a team of sales professionals and driving sales growth through effective sales strategies and customer relationships.Key Responsibilities:Assign sales...

  • Sales Team Lead

    3 weeks ago

    Winnipeg, Manitoba, Canada Eagle Heavy Duty Parts Inc. Full time

    We are seeking a highly skilled Sales Team Lead to join our team at Eagle Heavy Duty Parts Inc. The ideal candidate will have a strong background in sales and leadership, with the ability to motivate and guide a team of sales professionals.Key ResponsibilitiesAssign sales workers to duties and oversee their performanceHire and train or arrange for training...

  • Sales Team Lead

    1 month ago

    Winnipeg, Manitoba, Canada Eagle Heavy Duty Parts Inc. Full time

    Job Title: Sales SupervisorWe are seeking a highly organized and detail-oriented Sales Supervisor to join our team at Eagle Heavy Duty Parts Inc.Key Responsibilities:Assign sales workers to duties and oversee their performanceHire, train, and develop sales staff to meet business objectivesAuthorize payments, order merchandise, and manage inventory...

  • Sales Team Lead

    3 weeks ago

    Winnipeg, Manitoba, Canada Eagle Heavy Duty Parts Inc. Full time

    Eagle Heavy Duty Parts Inc. is seeking a Sales Team Lead to oversee the sales team and drive business growth. The ideal candidate will have 1 year to less than 2 years of experience in sales and a secondary (high) school graduation certificate.Key ResponsibilitiesAssign sales workers to duties and ensure they are meeting their targets.Hire and train or...

  • Sales Team Lead

    4 weeks ago

    Winnipeg, Manitoba, Canada Eagle Heavy Duty Parts Inc. Full time

    We are seeking a highly skilled Sales Team Lead to join our team at Eagle Heavy Duty Parts Inc. The ideal candidate will have 1 year to less than 2 years of experience in sales and will be responsible for assigning sales workers to duties, hiring and training staff, and authorizing payments and merchandise orders.Key ResponsibilitiesAssign sales workers to...

  • Office Clerk

    5 months ago

    Winnipeg, Canada Traction Heavy Duty Parts Full time

    **Company Description** Be part of a community of authentic, proud and trusted people** Our Heavy Vehicle Parts Division is the country’s largest network. This division’s banners include Traction, TW and Cadel. Servicing the transport, construction and farming sectors, we keep them moving **forward**. This makes for a special kind of workplace. We have...

  • Sales Team Lead

    3 weeks ago

    Winnipeg, Manitoba, Canada Eagle Heavy Duty Parts Inc. Full time

    Sales Supervisor Job DescriptionEagle Heavy Duty Parts Inc. is seeking a skilled Sales Supervisor to join our team. As a Sales Supervisor, you will be responsible for leading a team of sales professionals and overseeing the sales process from start to finish.Key Responsibilities:Assign sales workers to duties and ensure they have the necessary tools and...

  • Sales Team Lead

    3 weeks ago

    Winnipeg, Manitoba, Canada Eagle Heavy Duty Parts Inc. Full time

    We are seeking a highly skilled Sales Team Lead to join our team at Eagle Heavy Duty Parts Inc. The ideal candidate will have 1 year to less than 2 years of experience in sales and will be responsible for assigning sales workers to duties, hiring and training staff, and authorizing payments and merchandise orders.Key ResponsibilitiesAssign sales workers to...

  • Sales Associate

    1 week ago

    Winnipeg, Manitoba, Canada Eagle Heavy Duty Parts Inc. Full time

    Eagle Heavy Duty Parts Inc. is seeking a dedicated Sales Associate to join our team. Key responsibilities include operating a cash register, processing payments, and providing excellent customer service. The ideal candidate will have a strong work ethic and excellent communication skills.Key Responsibilities:Operate a cash register and process...

  • Inside Sales Representative

    3 days ago

    Winnipeg, Canada Eagle heavy duty parts Full time

    We are seeking a dynamic Inside Sales Representative to join our growing team. In this role, you will drive sales through effective communication and relationship-building with potential clients, while also managing front counter duties. Leveraging your skills in business development, you will identify opportunities with walk-in customers related to trailer...

  • Sales Team Lead

    4 weeks ago

    Winnipeg, Manitoba, Canada Eagle Heavy Duty Parts Inc. Full time

    Job Title: Sales SupervisorEagle Heavy Duty Parts Inc. is seeking a highly skilled Sales Supervisor to join our team. As a Sales Supervisor, you will be responsible for leading a team of sales professionals and driving sales growth through effective sales strategies and customer relationships.Key Responsibilities:Lead and manage a team of sales professionals...