Dispatcher/planner

_Mirage Logistics Inc. is currently recruiting for experienced Dispatcher/Planner_
- Coordinate the flow of inbound and outbound freight while staying abreast of daily priorities and weekly transportation targets.
- Able to book trucks independently & plan routes, thorough understanding of dispatching software Fleet Manager.
- Ensure carrier compliance with company policies and procedures Analyze lane data, on-time performance and costs to effectively negotiate rates with customers and third-party carriers to ensure profitability and customer satisfaction
- Communicate with brokers, carriers and the customers to resolve any discrepancies Direct and organize logistics activities such as obtaining shipment rates, negotiating with logistics service providers, selecting 3PL partners, tracking and expediting shipments, and solving any discrepancy of quality, quantity, and schedule.
- Verify and troubleshoot any issues in shipping or customs documentation including, but not limited to, PODs, BOL and carrier confirmation.
- Proactively communicate service risks to customers to provide proper resolution Requirements
- Minimum of 3-5 years of experience Transportation industry is required Experience dealing with FTL and LTL shipments
- Familiarity with North American geography Proficient in Microsoft Office Suite with the aptitude to learn new software quickly
- Problem solving and decision-making skills with the ability to work in a team environment

**Job Types**: Full-time, Permanent

**Salary**: $50,000.00-$70,000.00 per year

Schedule:

- Monday to Friday

**Experience**:

- dispatching: 1 year (preferred)

Work Location: One location