Behaviour Success Agent

1 month ago

Collingwood, Canada Collingwood General and Marine Hospital Full time

**CAREER OPPORTUNITY**

Behaviour Success Agent

2023-145

**Choose Collingwood General & Marine Hospital**:
Explore a role with Collingwood General & Marine Hospital (CGMH) and live your ideal lifestyle. Located on the shores of Georgian Bay, you have the opportunity to enjoy the 4-season recreational community.

**Corporate Culture**:
At Collingwood General & Marine Hospital, we are anchored by our vision, mission and values and guided by our strategic directions. If you exhibit the core values of CGMH; Inclusive, Caring, Accountable, Respect, Excellence, Teamwork, Adaptable, we want you to join us in providing exceptional services to our patient and their families.

**Current Immunization Record required, including two doses of a COVID-19 vaccine series approved by Health Canada or the World Health Organization, short of an approved exemption on a ground pursuant to the Ontario Human Rights Code.**

**Benefits**:
This position also includes 8% vacation pay and 14% pay in lieu of benefits as well as access to the Employee & Family Assistance Program and access to CGMH Perkopolis discounts. CGMH endorses the Health Care Providers Group Insurance Plan which provides Group Benefits for you and your eligible dependents by enrollment only.

**The Opportunity**:
Behaviour Success Agents (BSA) will support the implementation of best practices across NSM hospitals. The BSA will improve care processes and standardize practice by providing clinical leadership and mentorship for staff in the assessment and management of older adults with cognitive impairment and responsive behaviour/personal expressions. Where capacity and time exists the clinical scope of the BSA will expand to include the focus to broader geriatric assessment.

**Qualifications**:

- Registration in good standing with a Regulated Health Professional College
- Minimum 3 years recent experience in the provision of direct care and/or providing clinical leadership and support to direct care providers
- GPA & PIECES training preferred
- Proven knowledge and appreciation in care of older adults with cognitive impairment and responsive behaviours/personal expressions
- Demonstrated commitment to interdisciplinary care and evidence-informed practice
- Ability to collaborate with others, mobilize a team and foster successful partnerships
- Ability to strategically influence change
- Proven decision-making, critical thinking and conflict resolution skills
- Ability to work autonomously
- Must strive to continuously provide a safe and supportive environment for patients, staff, physicians, and volunteers
- Must adhere to the duties of workers, as stipulated in the Occupational Health and Safety Act
- Must have an ability to effectively communicate (written and verbal) in the English language in order to provide excellent communication with team members, patients and families. Ability to communicate in additional language(s) is considered an asset.
- Must have basic computer skills
- Must be dedicated to professional growth & development
- Must be able to perform all bona fide and essential duties of the position, which may include physical demands such as moving/transferring patients, pushing, pulling, bending, etc.
- Must have demonstrated excellent attendance/performance record
- Excellent organization and prioritization skills
- Ability to work independently and effectively communicate with other members of the health care team

**Duties and Responsibilities**:

- The BSA will support patients and health care providers at their hospital site in the assessment and management of older adults with cognitive impairment and responsive behaviour/personal expressions by providing direct patient consultation and knowledge translation activities to hospital staff. Where capacity and time exists, the focus will expand to a broader geriatric assessment.
- Participate in a Community of Practice inclusive of representatives from the NSM SGS Program and other key stakeholders. Frequency and dates to be determined.
- Update and implement the acute care NSM regional evidence-based best practice guideline for the care and management of older adults with cognitive impairment and responsive behaviour/personal expressions.
- Based on the work of the BSA Community of Practice and in collaboration with the individual’s hospital team, the BSA will:

- Facilitate the advancement of a standardized approach to practice across NSM hospitals
- Implement the regional guideline and applicable Behavioural Supports Ontario (BSO) resources.
- Develop a site-specific sustainability plan.
- Develop an acute care regional evidenced based best practice guideline for the care and management of older adults with cognitive impairment and responsive behaviours and their caregivers that includes:

- Standardized classification of behaviours;
- Standardized assessment and care plan tools, roadmaps, protocols, checklists, care pathway, and algorithms; and,
- Standardized information materials for

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