Trillium Health Partners

2 days ago

Mississauga, Canada Paladin Security Group Ltd. Full time

**Position**:Security Operations Supervisor

**Site**:Trillium Health Partners - All 3 Location

( Credit Valley Hospital, Mississauga Hospital, Queensway Health Centre)

**City**:Mississauga / Etobicoke

**Status**:Full-Time

**Hours**:Monday to Friday (0800 - 1600 hours)
- Flexibility required

**Pay Range**:$25.60-$29.26 /hour (based on site specific leveling system)

**Site Description**:
Trillium Health Partners and their security department are proud winners of the IAHSS Lindberg Bell Award 2017. It is also one of Canada’s largest academically-affiliated tertiary care hospitals with highly-specialized regional programs in advanced cardiac, vascular, stroke, neurosciences, orthopedic, and sexual assault/domestic violence services.

**Position Overview**:
The Security Supervisor is responsible for supervising the activities and job performance of Security Officers assigned to all areas belonging to their facility. The Security Supervisor is expected to represent Paladin Security Group as well as the facility to which they are assigned.

**Essential Job Functions**:

- **Position requires travelling to all 3 THP locations ( **Credit Valley Hospital, Mississauga Hospital, Queensway Health Centre)
- Provide leadership, direction, and ongoing coaching, and training
- Ensures all standing orders and scheduled daily activities are carried out as required for each shift
- Ensures site staff adhere to all Paladin Security and college campus security policies and procedures
- Plans and implements shift work schedule
- Ensures all Security Officers have received the mandatory training
- Motivates staff and issues commendations
- Disciplines staff when necessary and ensures proper documentation is passed onto head office
- Attendance management
- Performs security audits
- Documents and investigates security incidents and complaints
- Provide proactive and reactive security patrols.
- Communicates any concerns/issues with Client Service Manager
- Develop and maintain effective relationships with the frontline staff
- Assist in development and implementation of department specific policies & procedures
- Review incident reports and provide feedback to frontline staff
- Respond to high-level incidents and support as needed
- Work as a liaison between leadership and frontline staff
- Assist in developing security plans for high-risk patients
- Participate in hiring and onboarding processes for new staff

**Position Requirements**:

- At least two years’ security experience in a team lead role
- Post-Secondary education in a law enforcement/security program is an asset
- Working knowledge of the Trespass to Property Act and Mental Health Act
- Superior written and verbal communication skills
- Demonstrated punctuality and reliability, tact, and diplomacy

**Prerequisites**:At the time of the interview, applicants must be able to produce proof of completion of the following:

- Immunization Record
- Successful completion of Healthcare Security Training (online or in class will be accepted)
- Successful completion of Paladin’s online Dealing with Persons with Mental Illness
- Successful completion of Paladin’s online Introduction to Bike Patrol
- First Aid & CRP Level C
- Use of Force
- Non-Violent Crisis Intervention
- Basic Security Officer Training
- A Valid Ontario Security Guard License
- Click on Employee Portal
- Enter username and password
- Click on career opportunities
- Click on Ontario, then Toronto
- Select the job posting
- Register and apply

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