Medical Office Assistant
3 weeks ago
Staff - Union
Job Category
CUPE 2950
Job Profile
CUPE 2950 Salaried - Sec to Medical Prof (Gr6)
Job Title
Medical Office Assistant
Department
Clinic Support | Student Health Services | Student Health and Wellbeing | VP Students
Compensation Range
$4,449.00 - $4,676.00 CAD Monthly
Posting End Date
June 3, 2024
**Note**: Applications will be accepted until 11:59 PM on the day prior to the Posting End Date above.
Job End Date
Please note, we are posting for two (2) vacancies.
At UBC, we believe that attracting and sustaining a diverse workforce is key to the successful pursuit of excellence in research, innovation, and learning for all faculty, staff and students. Our commitment to employment equity helps achieve inclusion and fairness, brings rich diversity to UBC as a workplace, and creates the necessary conditions for a rewarding career.
Job Description Summary
Within the context of a client centred model of care and in accordance with the vision and values of the VP Students portfolio, the Secretary to Medical Professionals is part of a team providing a full range of clerical services in the support of client care. The position performs clerical/reception functions such as scheduling, and data entry. Duties range form routine to complex and include maintaining a highly confidential electronic medical record system, correspondence and communication. The Secretary to Medical Professionals receives payments, prepares financial and statistical reports, types and prepares a variety of reports and other materials utilizing computer systems and software relevant to the job. Maintains an inventory of stationery and medical supplies. This position requires good judgment, the ability to work cooperatively in a fast paced environment, and the ability to respond with tact and sensitivity to a variety of patients and to perform all the duties with strict confidentiality.
Organizational Status
Works under the direction and reports to the Manager. Takes instructions from physicians and nursing staff.
Work Performed
1. Customer Service
Provides efficient seamless and accessible reception service as demonstrated by:
- Responding respectfully and sensitively, to a culturally diverse stakeholder population (students, faculty, staff, colleagues, parents, and campus visitors).
- Effective verbal and nonverbal communication (welcoming and warm manner, empathic listening, ability to clarify and assess what is being asked, speaking clearly and articulately, ability to diffuse situations involving ill, anxious, or frustrated individuals
- Providing timely service with mínimal supervision and working effectively during high volume periods.
- Working collaboratively within a service team context to ensure high standards of service provision in accordance with Student Health Service policies.
Deals with customer service complaints effectively as demonstrated by:
- Collaborating with parties involved to address difficulties.
- Negotiating positive outcomes.
- Determines the urgency of requests for services and works closely with the Manager to manage smooth flow of patients.
- Schedules appointments for physicians and nurses
- Communicates with other clinical offices, departments and units to coordinate client appointments and testing.
- Registers students for appointments and obtains and enters data into computerized electronic medical record system.
- Verifies student registration status and health insurance status using established computerized database systems.
- Assists students in using the electronic medical record system.
- Receives, scans and imports and transfers diagnostic reports from external laboratories to clinic medical record system
- Responds to requests for records and information releasing information to authorized personnel in accordance with established standards and guidelines and procedures.
- Transcription of physician clinical notes, reports and letters.
2. Financial Support
- Reviews physician and nursing billing and diagnostic code entries for errors and omissions and corrects accordingly.
- Reviews patient medical forms for completion (Workers Compensation Board of BC, Insurance Companies, 3rd Party Medicals, etc) and bills accordingly.
- Processes Medical/Legal requests and bills accordingly.
- Prepares billing claims and performs electronic transmission and retrieval of claims to Health Insurance Agencies.
- Reconciles, reviews and makes necessary corrections of computerized claims (i.e. rejections, adjustments, payless and on hold claims).
- Prepares and mails invoices for patient and private insurance company accounts.
- Processes receipts for incoming payments by cash, cheques and electronic transactions.
- Prepares cash and cheque deposits.
- Follow up and cost recovery of outstanding accounts.
- Maintains equipment rental logs and mails invoices on overdue accounts.
- Maintains billing and diagnostic code files for the purpose of patient billing.
- Compiles financial reports uti
-
Medical Office Assistant
7 days ago
Vancouver, Canada Sky Medical Full timeCome work as a Medical Office Assistant with Sky Medical! Sky Medical is a full-service family practice and is focused on actively improving all treatment and care for our patients. There are two full-time doctors at the clinic, and we are looking for a new Medical Office Assistant to join our team in Downtown Vancouver! Our office is a team-oriented...
-
Medical Office Assistant
2 days ago
Vancouver, Canada Sina Medical Clinic Full timeSina Medical Clinic in Yaletown is seeking an additional full-time Medical Office Assistant to join their team. The clinic is composed of medical doctors (walk-in and family doctors), specialists (internal medicine specialist, pediatrician, orthopedic specialist), naturopathic doctors, clinical counsellor, registered nurse, and pharmacist. **Duties include...
-
Medical Office Assistant
2 months ago
Vancouver, Canada west boulevard medical Full time'''Duties''' - Greet and check-in patients, ensuring a positive and welcoming experience - Schedule appointments and manage the office calendar - Collect and update patient information in electronic medical records (EMR) system - Verify insurance coverage and process billing and payments - Assist with medical coding and billing tasks - Answer phone calls,...
-
Medical Office Assistant
1 day ago
Vancouver, Canada Indigo Medical Group Full timeWe are hiring for a MOA to work as a lead customer service specialist. We have some very exciting programs and we would like you to join our vibrant team in delivering great patient care. We are happy to assist with training and learning to progress your career and interest in the health and wellness industry. Care Point has been in business for 35 years and...
-
Medical Office Assistant
2 months ago
Vancouver, Canada Alberni Medical Clinic Full timePart-time Medical Office Assistant (MOA) position is available in a family practice, Walk-in and sport medicine medical clinic in Downtown Vancouver. The clinic is open from Monday to Sunday. The clinic will be open from 9:00 Am to 5:00 Pm weekdays and 10:00 Am to 4:00 pm on on Saturdays and Sundays. **Duties**: You would be responsible for performing a...
-
Medical Office Assistant
7 days ago
Vancouver, Canada TLC medical clinic Full time**Responsibilities**: - Greet patients and visitors in a professional and friendly manner - Maintain patient records and ensure accuracy and confidentiality - Preparing exam rooms - Perform basic clinical tasks such as taking vital signs, urine dip and pregnancy test - Schedule appointment and send out the orders promptly - Coordinate referrals to other...
-
Medical Office Assistant
1 week ago
Vancouver, Canada Indigo Medical Group Full timeWe are hiring for a MOA to work as a lead customer service specialist. We have some very exciting programs and we would like you to join our vibrant team in delivering great patient care. We are happy to assist with training and learning to progress your career and interest in the health and wellness industry. Care Point has been in business for 35 years and...
-
Medical Office Assistant
9 hours ago
Vancouver, Canada Forward Care Medical Full timeForward Care Medical (FCM) is one of the largest physician for physician clinics in the lower mainland. We have a mix of family physicians and specialists dedicated to medical excellence and comprehensive care. FCM invests into the next generation of medical professionals by hosting medical students and resident doctors in our clinic so that they can gain...
-
Medical Office Assistant
2 months ago
Vancouver, Canada Caretel Medical Clinic Full timeCompletion of a recognized MOA certified program/diploma - A Team Player - Professional demeanor, excellent communication skills, and a great attitude - Detail oriented and Highly organized - Experience with an EMR system and Billing - Excellent written and verbal communication skills - Understanding of medical clinic operations - High tolerance for...
-
Medical Office Assistant
2 weeks ago
Vancouver, Canada TLC medical clinic Full timeA team of 6 family doctors in Vancouver is looking for a full-time experienced Medical Office Assistant. The office uses Oscar EMR. Tasks include answering phones, booking appointments, greeting and rooming patients, processing referrals to specialists, booking Radiology and lab appointments, processing private payment, cleaning exam room, scanning and...
-
Medical Office Assistant
7 days ago
Vancouver, Canada Care Point Medical & Wellness Full timeOverview: Care Point Medical is looking for a dedicated reliable certified MOA to join our team. The applicant must be professional in appearance and interaction, with strong interpersonal skills. You will work alongside very passionate, skilled professionals in a well-established, busy and multidisciplinary clinic. The ability to communicate effectively and...
-
Medical Office Assistant
1 week ago
Vancouver, Canada TLC medical clinic Full timeA team of 3 family doctors in Vancouver is looking for full-time experienced Medical Office Assistants. The office uses Oscar EMR. Tasks include answering phones, booking appointments, greeting and rooming patients, processing referrals to specialists, booking Radiology and lab appointments, processing private payment, cleaning exam room, scanning and...
-
Medical Office Assistant
2 weeks ago
Vancouver, Canada TLC medical clinic Full timeFamily doctor's office in Vancouver is looking for two full-time experienced Medical Office Assistant. Tasks include answering phones, booking appointments, greeting and rooming patients, processing referrals to specialists, booking Radiology and lab appointments, processing private payment, cleaning exam room, scanning and filing, preparing letters,...
-
Medical Office Assistant
1 day ago
Vancouver, Canada TLC medical clinic Full timeA team of 3 family doctors in Vancouver ( address 1519 W 57th Ave, Vancouver) is looking for a full-time experienced Medical Office Assistant. The office uses Oscar EMR. Tasks include answering phones, booking appointments, greeting and rooming patients, processing referrals to specialists, booking Radiology and lab appointments, processing private payment,...
-
Medical Office Assistant
7 hours ago
Vancouver, Canada TLC medical clinic Full timeA team of 2 family doctors and 1 NP in Vancouver ( address 1519 W 57th Ave, Vancouver) is looking for a full-time experienced Medical Office Assistant. Office uses Oscar EMR Tasks include answering phones, booking appointments, greeting and rooming patients, processing referrals to specialists, booking Radiology and lab appointments, processing private...
-
Medical Office Assistant
4 days ago
Vancouver, Canada TLC medical clinic Full timeFamily doctor's office in Vancouver (1519 W57th Ave, Vancouver or 725 SE Marine Drive, Vancouver) is looking for a full-time experienced Medical Office Assistant. Tasks include answering phones, booking appointments, greeting and rooming patients, processing referrals to specialists, booking Radiology and lab appointments, processing private payment,...
-
Medical Office Assistant
7 days ago
Vancouver, Canada Iridia Medical Inc Full time**Help us enable even more peace of mind** Iridia was founded on the premise that broader access to Automated External Defibrillators (AEDs) would save lives. We created the province’s first workplace AED program, and have since helped countless communities, businesses, and facilities to become more resilient to sudden cardiac arrest.We have built...
-
Medical Office Assistant
1 month ago
Vancouver, Canada Little Mountain Medical Clinic Full timeLooking for full time medical office assistant. Experienced MOA preferred for a multilingual family practice clinic in Vancouver. Hours: Monday - Friday 9am - 5pm. Start Date: ASAP. - Must be fluent in written and spoken English and nice to have a second language. - Must provide friendly customer service and have excellent interpersonal skills - Must...
-
Medical Office Assistant
7 days ago
Vancouver, Canada Little Mountain Medical Clinic Full timeLooking for full time medical office assistant. Experienced MOA preferred for a multilingual family practice clinic in Vancouver. Hours: Monday - Friday 9am - 5pm. Start Date: ASAP. - Must be fluent in written and spoken English and nice to have a second language. - Must provide friendly customer service and have excellent interpersonal skills - Must...
-
Medical Office Assistant
3 weeks ago
Vancouver, Canada Little Mountain Medical Clinic Full timeLooking for full time or part time medical office assistant. Experienced MOA preferred for a multilingual family practice clinic in Vancouver. Hours: Monday - Friday 9am - 5pm. Start Date: April 2023. - Must be fluent in written and spoken English and able to communicate in mandarin. - Must provide friendly customer service and have excellent interpersonal...