Web Project Coordinator

5 months ago


Newmarket, Canada York Region Full time

**Job Description**:
**POSITION PURPOSE**

Reporting to the Program Manager, Creative and Digital Media, is responsible for designing, updating and maintaining the department’s internal and external websites and backend content management systems; follows and implements all accessibility requirements and website standards; maintains electronic and business processes; oversees the design, testing and implementation of all new digital systems to support the overall customer experience; provides overall digital media and graphic design functions for the department.

**MAJOR RESPONSIBILITIES**
- Designs, develops and maintains the Department websites and intranet, including the backend content management systems, navigation tools, content creation, integration of approved content, photography and videography, and establishing source linkage requirements.
- Researches and recommend new technologies and conducts best practice studies to update the websites, and keeps current with industry trends; makes recommendations and oversees the programs to implement them.
- Oversees file and database management and coordination of the retrieval of information from websites to end-users, and archiving and records management, in conjunction with the Information Technology Services (ITS) Branch, Corporate Communications and Corporate Records Management
- Supports the Department’s graphic design teams with conceptualizing and developing a range of communication products, including advertisements, campaigns, brochures, reports, displays, etc., that promote the Department.
- Oversees the continuity, accessibility and consistency of messaging between traditional and digital media.
- Ensures digital information, links and business services on york.ca and yrt.ca websites are timely, accurate and accessible; reconfigures the information into a visually interesting, user-friendly accessible format.
- Provides consultation and knowledge expertise to the Department management and staff
- Maintains intimate knowledge of the website content, organization and functionality

**QUALIFICATIONS**
- Successful completion of a Community College Diploma Program in Web Development, Communications, Computer Science or related discipline or approved equivalent combination of education and experience.
- User Experience (UX) designation an asset
- Minimum three (3) years progressively responsible experience in website management, process redesign and communications.
- Knowledge of and demonstrated ability in corporate core competencies including customer service, communication, team work, initiative/self management and accountability, and flexibility/adaptability.
- Strong working knowledge of communications and web technologies.
- Solid understanding of the capabilities of web browsers across multiple platforms, navigational issues and the constraints involved in designing for online media



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