Alarm Technician

2 weeks ago

Vancouver, Canada Paladin Technologies Full time

As an Alarm Technician with Paladin Technologies, you will collaboratively review, understand, analyze (for correctness), and implement installation blueprints and plans from Project Managers and Sales Teams to complete installations.

This role requires the ability and know-how to properly complete the installation, understand and follow the BOM, and be capable of making adjustments or finding alternative solutions as needed to complete installations to client satisfaction.

We expect all employees to represent Paladin in a professional manner in line with our values of a leadership mindset, people development, team, and client-focused.

**RESPONSIBILITIES**:

- Installing and servicing intrusion alarms and perform inspections for ULC and non-ULC intrusion alarms
- Pre-wiring, installing, programming, commissioning, troubleshooting, and maintenance of intrusion and other integrated, low voltage systems (CCTV, access control)
- Prepares and executes Acceptance Testing Plans that meet contract, client and future service needs
- Assist in system design and layout
- Assist and complete ULC Inspections
- Provide customer with training for proper system usage, and respond to technical inquiries
- Relationship building with clients and prospects for future opportunities
- Administrative duties including project updates to Project Managers, completing and filing all project documentation
- Perform other tasks as required

**QUALIFICATIONS**:

- Prior experience in a technical role within the integrated security and/or alarm industry
- ULC fire-alarm knowledge is considered an asset
- Postsecondary training in electronics or equivalent is considered an asset
- Vendor Certification in DSC, Bosch, Honeywell intrusion systems is preferred
- Excellent written and verbal communication skills
- Valid Driver’s License with clean abstract
- Ability to use hand and specialty tools associated with the industry
- Ability to lift 50lbs consistently
- Able to work independently
- Strong interpersonal skills

**SUCCESS FACTORS**
- Adaptability: Quickly adapt to deliver on desired outcomes for our clients
- Accountability: Own your work from start to finish
- Service Orientation: Strive to exceed customer expectations
- Innovation: Always look for new ways to add value
- Technical knowledge: constantly build your skill set and demonstrate your abilities

**Why Join Us?**
- Online learning management portal available for continuous development
- Specialty tools will be provided
- Extended health insurance - medical and dental
- Employee Family Assistance Program, Paid Time Off, and vacation time
- Group Registered Retirement Savings Plan (RRSP) matching
- Overtime, night shift premium, out-of-town per diem opportunities
- Team events throughout the year

**Company Info**:
Paladin Technologies has emerged as the largest complex systems integrator in Canada. As a leader in the design, deployment, optimization, management, and maintenance of IP-based Integrated Security, Audio-Visual and Data Networking systems, Paladin can meet the needs of clients on a national scale, while providing local support.

We are a multi-national company with a local feel that operates across Canada, the western US, and Texas. The experts that makeup Paladin’s teams stay at the forefront of the changing technology landscape through continued training, complex client projects, and company support. As Paladin continues to grow, we continue to provide our employees with exciting challenges and a rewarding career.

Paladin Technologies is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All employment is decided on the basis of qualifications, merit, and business need.

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