Part-time Shopkeeper

6 months ago


Victoria, Canada VI Plant Shop Full time

**At VI Plant Shop, we are on a mission to improve people's lives through caring for plants.**

**We live and work according to our Core Values**:

- We value **integrity and honesty** with each other and our customers. Both are essential to the relationships we have as a staff team and also with our customers.
- We are **service-oriented **and our customers can feel the difference. We surprise and delight with our excellent customer service, plant knowledge, and by going above and beyond to provide memorable plant experiences.
- We are **dedicated and don’t mind hard work**. This disposition to work is integral to our small team. We are diligent in all tasks small and large.
- We value **teamwork** and we recognize that our actions at work affect each other. We do our best to help the entire team succeed.

If you align with our mission and values, read on

**Part-Time Shopkeeper Responsibilities**:We are currently looking for an individual excited to provide 5-star customer service in our retail shop on Fridays and Saturdays.
- You will act as a plant expert in the shop, building a comprehensive knowledge of the products and plants we sell at VI Plant Shop.
- You are able to execute daily shop tasks including: thorough cleaning, daily plant care and maintenance, and and inventory handling tasks as scheduled.
- You can navigate various training materials, standard operating procedures, and daily operational systems with accuracy (Checklists, Gmail account, Google Drive documents, etc).
- You may assist with shop events and workshops as scheduled.
- You are willing to develop expertise in operating our point of sale system (Shopify), handling all transactions accurately, and navigate basic troubleshooting.
- You will be able to accurately open and close the shop following all procedures as an effective and responsible Keyholder position after sufficient training.

**Requirements**:

- Excellent respectful communication skills and the ability to navigate priorities, multi-task, follow-up, and ask for assistance when needed.
- Ability to work with a sense of urgency and complete tasks accurately, asking for help with needed.
- Ability to receive constructive criticism and feedback with a willingness to learn and improve.
- Consistent ability to maintain a positive, optimistic, empathetic attitude at all times.
- 1+ years of retail experience.
- Must be available on Fridays and Saturdays as well as retail black-out holidays (Black Friday weekend, weeks leading up to Christmas, Mother’s Day, etc).
- Ability to lift/carry up to 50lbs. This job requires lifting soil, large plants, and heavy boxes.
- Love of plants and VI Plant Shop

At VI Plant Shop, we are committed to an inclusive and welcoming environment for all.

**Job Type**: Part-time

**Salary**: From $19.00 per hour

Schedule:

- Day shift
- Holidays
- Weekends only

Work Location: In person


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