Patient Registration Clerk

5 months ago

Kelowna, Canada Interior Health Authority Full time

Do you have front-line clerical experience and wish to work at the leading edge of healthcare to maximize your skills and be part of a dynamic team? Kelowna General Hospital has an exciting opportunity for a Casual Patient Registration Clerk to join their team This position works rotating days, evenings & nights
- 06:00 to 14:00, 06:00 to 13:42, 06:30 to 14:30, 07:00 to 15:00, 08:00 to 14:00, 08:00 to 16:00, 09:00 to 17:00, 12:30 to 20:12, 12:30 to 20:30, 13:00 to 21:00.

This is a Casual opportunity. Casual means there are no guaranteed hours and work requirements can vary from 0 - 37.5 hours per week.

**How will we help you grow?**
Interior Health offers excellent benefits and many opportunities to maximize your skills. We are an organization where you have room to grow in a place where life outside of work is just as important to us as it is to you.

**What Will You Work On?**
In this role you will work in a customer-focused, team-oriented framework performing clerical and patient registration duties such as:

- Completes Patient Registration documentation for the admission of patients by interviewing patients, relatives or friends to obtain personal information and proof of eligibility;
- Explains Admission form, eligibility policies, room differentials and obtains signatures on forms as required;
- Identifies available bed booking options and communicates these options;
- Receives payments and issues receipts;
- Receives and records patient valuables for safekeeping;
- Transports patients to ward or arranges for transport;
- Performs hospital switchboard duties;
- Provides information and directions to visitors and handles telephone inquiries such as patient room numbers and visiting hours;
- Receives, opens and redirects the hospital’s incoming mail;
- Monitors the Alarm Panels and responds by announcing Fire Alarms over the Public Address System and/or making telephone calls.
- Completion of Grade 12
- A current Typing Test of 45 wpm or greater completed within past 48 months from a recognized institution
- Certificate or Official Transcript showing proof of completion of a Medical Terminology Course;
- Your Resume;
- A Cover Letter stating your availability to start in a new position.

**Education, Training & Experience**:

- Grade 12
- Two years; recent related experience, or an equivalent combination of education, training and experience
- Completion of a Typing Test at 45 wpm dated within the past 48 months and must be issued from a valid institution only. (NON-SUPERVISED TESTS ARE NOT ACCEPTED)

**Skills and Abilities**:

- Ability to keyboard at 45 wpm.
- Ability to communicate effectively, both verbally and in writing.
- Ability to deal with others effectively.
- Physical ability to carry out the duties of the position.
- Ability to organize work.
- Ability to operate related equipment.
- Knowledge of medical terminology.

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