QA Tech Lead

2 weeks ago

Montréal, Canada CGI Full time

As a QA Tech Lead, you will play a pivotal role in ensuring the quality and reliability of our software products. You will lead a team of QA engineers and collaborate closely with development, product management, and other stakeholders to drive quality initiatives throughout the software development lifecycle.

**Together, as owners, let’s turn meaningful insights into action.**

Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you’ll reach your full potential because

You are invited to be an owner from day 1 as we work together to bring our Dream to life. That’s why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company’s strategy and direction.

Your work creates value. You’ll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise.

You’ll shape your career by joining a company built to grow and last. You’ll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons.

Come join our team—one of the largest IT and business consulting services firms in the world.

**Your future duties and responsibilities**
- Leadership: Lead and mentor a team of QA engineers, providing guidance, coaching, and technical expertise to ensure high performance and professional growth.
- Quality Strategy: Develop and implement a comprehensive quality strategy aligned with business objectives and product roadmap. Continuously improve QA processes and methodologies to enhance efficiency and effectiveness.
- Test Planning and Execution: Collaborate with cross-functional teams to define test plans, test cases, and test scenarios based on product requirements and user stories. Execute tests across different platforms and environments, including web, mobile, and desktop.
- Automation: Drive automation efforts by identifying opportunities for test automation, designing automated test suites, and implementing robust automation frameworks using industry-standard tools and technologies.
- Continuous Integration and Delivery: Integrate automated tests into CI/CD pipelines to enable continuous testing and deployment. Monitor test results and provide feedback to developers to facilitate rapid bug fixes and iteration.
- Defect Management: Track and prioritize defects, working closely with development teams to ensure timely resolution. Conduct root cause analysis and implement preventive measures to reduce future defects.
- Performance and Scalability Testing: Collaborate with performance engineers to design and execute performance and scalability tests, identifying bottlenecks and optimizing system performance.
- Documentation and Reporting: Maintain comprehensive documentation of test cases, test results, and QA processes. Generate regular reports on test coverage, test execution status, and quality metrics to stakeholders.
- Risk Management: Identify potential risks to product quality and develop mitigation strategies to address them proactively. Ensure compliance with regulatory requirements and industry standards.
- Continuous Learning: Stay updated on emerging QA trends, tools, and technologies. Foster a culture of innovation and continuous improvement within the QA team.

**Required qualifications to be successful in this role**
- Bachelor's or master’s degree in computer science, Engineering, or related field.
- Proven experience (8 years) in QA/testing roles
- Strong knowledge of software QA methodologies, tools, and processes.
- Hands-on experience with test automation frameworks (e.g., Selenium, Appium, Cypress).
- Proficiency in programming/scripting languages (e.g., Java, Python, JavaScript).
- Experience with CI/CD tools (e.g., Jenkins, GitLab CI/CD).
- Excellent analytical, problem-solving, and communication skills.
- Ability to thrive in a fast-paced, dynamic environment and manage multiple priorities effectively.

Preferred Qualifications:

- Certification in software testing (e.g., ISTQB, CSTE).
- Experience with performance testing tools (e.g., JMeter, LoadRunner).
- Familiarity with cloud platforms (e.g., AWS, Azure) and containerization technologies (e.g., Docker, Kubernetes).
- Experience with Agile/Scrum methodologies and tools (e.g., Jira, Confluence).

Bilingualism (French and English) is required for this position due to the nature of the role requiring interactions with local and global clients.

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