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Employment Counsellor

5 months ago

North York, Canada HTA75 Full time

**Employment Counsellor**

Are you seeking a fulfilling career with a purpose-driven organization dedicated to supporting hospitality and tourism workers and employers in the Greater Toronto Area?
- **_Full time contract to March 31, 2025, with the strong possibility for contract extension_**

**Position Overview**

HTA75 is seeking an Employment Counsellor to support job seekers and hospitality workers in enrolling in their vocational and upskilling training programs. In this role, the Employment Counsellor will play a crucial part in helping participants navigate program services delivered within HTA 75 while connecting them to external community support when needed. Working closely with Program Specialists & Instructors, as well as support staff, the Employment Counsellor will ensure that all program participants receive the necessary support throughout their employment and training journey.

**Organization** **Overview**

At HTA 75, we are dedicated to ensuring the future success of hospitality workers by providing comprehensive skill development and support services. Our range of services includes financial advice, career navigation, and employment services, all designed to help hospitality workers strengthen their skills and overall well-being. By doing so, we contribute to the sustainability and quality of jobs within the hospitality sector, providing good wages, opportunities for career advancement, and enhanced health and retirement benefits.

Our approach is collaborative, working closely with hospitality employers to design and adapt solutions that meet the evolving needs of the workforce and industry. Our goal is to support workers to return to work safely, quickly, and stronger than ever.

**Key Accountabilities**
- Conduct interviews and assessments to determine the employment and career goals of participants
- Identify and address employment barriers and provide job readiness skills, job search strategies, resume writing, and interview preparation assistance to participants
- Assess the need for additional support services such as rehabilitation, financial aid, or further training and refer participants to the appropriate resources
- Provide incumbent workers with job retention and career mobility strategies, addressing job dissatisfaction, mid-career changes, and workplace transitions
- Conduct assessments to determine the interests, aptitudes, and abilities of participants and match them with suitable job opportunities
- Offer career development and counseling to clients and provide ongoing support and coaching to ensure long-term employment success
- Deliver employment modules for training programs as required
- Conduct regular 1-on-1 meetings with participants to provide support and resources
- Ensure completion of registration forms and follow-up reports
- Develop engagement tools to maintain contact with participants post-programs
- Support post-program activities such as satisfaction surveys, reporting updates, data collection, and other related duties
- Provide retention support to employers and participants, which may include on-site visits and coaching.

**Role Requirements**
- This is a hybrid position and while some parts of this position can be completed at-home in a virtual setting (30%), this position has a significant in-person requirement (70%) and requires attendance various training sites, employer properties, and other meeting spaces across the Greater Toronto Area.
- This position will require work outside of standard business hours. HTA75 programs reflect the needs of the hospitality workforce and its availability for training and support.
- This position will be required to work evenings and weekends.

**Required Skills & Experience**
- Experience in coaching or career development, including motivating and empowering others through coaching and feedback
- Experience working with diverse communities and vulnerable populations
- Knowledge of local, regional, and provincial labour markets, and job search techniques
- Strong relationship-building, organizational, and time management skills
- Excellent verbal and written communication skills, including interpersonal and active listening skills
- Proficiency with MS Office, including Word, Excel, Outlook, and PowerPoint
- Ability to work independently and collaboratively in a team, and to adjust communication style based on personality and learning style
- Strong problem-solving, decision-making, and solution-focused coaching skills
- Access to a personal vehicle or ability to use public transit to travel to events and training programs around the Greater Toronto Area as required

**Compensation & Benefits**
- This role will receive an competitive annual salary (pro-rated through the length of the contract, if applicable)
- Health and dental program for the employee and dependents with 100% of the benefit premium paid by HTA75
- A hybrid approach to work where there is both in-person and virtual work times
- A remote work pro