Housing Support Worker

6 days ago


Ottawa, Canada The Elizabeth Fry Society of Ottawa Full time

**_Join our Amazing E Fry Ottawa Team_**

**Housing Support Worker - Ottawa / Rural and Remote Communities**
- **Job title**:Housing Support Worker - Rural and Remote Communities
- **Reports to**:Manager, Community Programs and Services
- **Hours**:30 hours/week
- **Salary**:$21.61 plus benefits

**Welcome**

**About E Fry Ottawa**

The Elizabeth Fry Society of Ottawa a is not-for-profit community agency that supports and advocates for women, gender-diverse people and men impacted by the justice system. We provide a diverse array of community-based and residential programming. Our work is aimed at reducing harm and oppression, supporting people to overcome barriers to reintegration, and empowering them to build a life of stability and resiliency. We are a feminist organization committed to working from a human rights and anti-oppression perspective, recognizing systemic barriers that lead to marginalization. We work with trauma-informed, person-centred principles to promote a respectful, diverse, and inclusive environment that promotes healing, recovery, and successful reintegration. E Fry Ottawa is a unionized workplace

**Our Housing Support Worker**
- Provides housing case management services to adult women and gender-diverse people in Ottawa and rural and remote areas in the Champlain District, including Renfrew County, Lanark Leeds and Grenville, Stormont Dundas and Glengarry and Prescott Russell
- Assists clients in accessing community services and community integration, finding, and maintaining housing, or acting in a role of advocacy when it is appropriate to do so
- Work with clients in areas of skill building, goal setting and safety planning

**This position involves travel (by car) to small communities in rural eastern Ontario. Valid driver’s license and access to a reliable vehicle considered an asset (with appropriate insurance), and be willing to transport clients to viewings, appointments, and meetings. A clean driver’s abstract is required to access agency vehicle.**

**Core Responsibilities**

**Intake and Assessment**
- Identify clients through outreach activities in the rural eastern communities
- Liaise with the Elizabeth Fry Society Community Liaison Worker at the Ottawa-Carleton Detention Centre (OCDC) and Community Residential staff to identify clients that require housing supports in the rural and remote communities
- Liaise with local community service providers and shelters to identify and prioritize clients that require housing support and advocacy
- Administer agency intake and assessment tools as required to support clients

**Release/Discharge and Housing Procurement Support**
- Assist clients with emergency shelter or other interim housing in the rural and remote communities as needed
- Assist clients with securing income benefits, transportation needs, and identification needs
- Assist clients by arranging viewings, speaking to landlords, choosing housing, and assisting with move-in arrangements, including the procurement of furniture and/or small household items

**Ongoing supports**
- Assist clients to access resources in the community to support their tenancy, promote healthy living/lifestyles or provide long-term support, if required, including making connections to the LGBTQ+ and Indigenous community
- Assist clients to access food banks in their community and/or assist with food vouchers
- Assist clients and with housing search, accompany clients to property viewings, social assistance appointments and landlord and tenant hearings and be comfortable with transporting clients in a vehicle
- Assist clients in problem solving and crisis intervention around housing conflicts and legal issues that may put their tenancy at risk
- Help clients prepare a monthly budget, a weekly calendar of meaningful things to do, a personal guest policy, a risk minimization plan and crisis plan
- Facilitate access to health and social care to clients to help them achieve housing stability and encourage well-being
- Provide information on tenant rights and responsibilities as needed and if necessary, support client through an eviction process with tenant/landlord negotiations
- Assist clients to access employment, educational and volunteer opportunities that promote self-sufficiency, independence, and community integration
- Stay informed and updated on community resources for housing and housing related intervention supports (legal clinics, tribunals, emergency housing)

**Other responsibilities**

The Housing Support Worker will collaborate with other community agencies and stakeholders to share information, problem solve, identify emergency issues, analyze data, and coordinate services. The position requires ongoing reporting on the progress of the Reaching Home: Canada’s Homelessness Strategy Project required by the funder (United Way Simcoe Muskoka) and E Fry Ottawa. Other duties may be assigned by the Manager, Community Programs and Services. All E Fry Ottawa staff are responsib



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