Foh Manager

1 week ago


Ottawa, Canada State & Main Full time

**STATE & MAIN KITCHEN AND BAR**
State & Main is an upscale, casual dining brand with locations across Canada. Our warm, energetic restaurants offer approachable elevated comfort foods, paired with craft cocktails and a broad range of wines. Our team shares a passion for delivering a quality experience to our guests. If you’re a hardworking, fun-loving person who enjoys the fast pace of the restaurant industry, we’d love to meet with you

Our family of companies include Original Joe’s Restaurant & Bar, Elephant & Castle Pub and Restaurant, Anejo Restaurant and Blanco Cantina. We never stop looking for unique individuals who can infuse our restaurant and corporate workplaces with original ideas, creative solutions, and an extraordinary guest experience. We offer competitive wages, a comfortable work environment, flexible hours, benefit packages (for those who qualify) and a chance to grow right alongside us. By joining State & Main your future career opportunities are endless

**Job Title**
Manager - Front of House Operations

**What You’ll Do**:
You will report to the General Manager (although this may vary from time to time depending who is on shift). You will assist the General Manager with most aspects of front of house restaurant management including:

- Manage the floor while on shift - this includes ensuring all team members are living by our core values, assisting on the floor with food running, busing, expo and table maintenance
- Assist the GM in all operations - this includes daily cash, payroll, recruitment and terminations, inventory, labour costs, food costs, training, and scheduling
- Coach team members to ensure consistency of performance, food quality, food plating and customer service with an emphasis on “doing things right”
- Ensure that opening and closing checklists are completed up to established operating standards
- Approve discounts and promos as required
- Strive to enhance guest experiences at every opportunity with a focus on customer satisfaction. Handle guest conflicts and concerns with tact and professionalism
- Work each shift with a safety mindset. Be proactive in regards front of the house and back of the house safety (food safety, potential hazards for employees or guests)
- Live our core values during every shift: Taking Care of People

***Who You Are**:

- You may have experience as an Assistant Manager in a fast-paced restaurant environment. Consideration towards people with the right attitude who have experience in a fast-paced restaurant environment
- You understand the day-to-day operations of a restaurant
- You pride yourself on your customer service skills, your ability to make people feel at home, your reliability, and your ability to keep upbeat even during the busiest shifts
- You smoothly sail through stressful moments are able to create a positive atmosphere for the team and guests at all times
- You are solution focused and resourceful - you think on your feet effectively to find resolutions to situations
- You are able to manage time effectively and prioritize tasks without skipping a beat
- You have future aspirations to be employed as Store Management or in our Corporate team

Location: 1880 Ogilvie Road, Ottawa, Ontario K1J 7P4


  • Vip Foh Supervisor

    5 days ago


    Ottawa, Canada Cineplex Full time

    Proudly recognized as having one of the country’s Most Admired Corporate Cultures, we rally behind our values of Teamwork, Innovation and Excellence. Work location: CPX Lansdowne and VIP City: Ottawa What you will do: Cineplex VIP Cinemas is changing the movie-going experience in an exciting and innovative manner. Featuring licensed lounges, luxurious...


  • Ottawa, Canada Hunter's Public House Full time

    We are searching for a committed, proactive Bartender/Supervisor who would enjoy working in an exciting, fast-paced environment. The Bartender/Supervisor will promote and grow the business, assist in training waitstaff, and ensure that patrons are receiving excellent drinks, food, and service. You will also ensure that quality and safety controls are...

  • Front of House Manager

    6 months ago


    Ottawa, Canada Heartbreakers Pizza and Wine Full time

    Heartbreakers is looking for a FOH Manager to join our team! We’re a family owned pizza shop in Hintonburg/Wellington West neighborhood with a cozy 20+ seat dining room and bustling takeout service. The FOH Manager acts as a leader of the service team and works with BOH management and owners to support our systems, policies and hospitality standards. In...

  • Foh Manager

    1 week ago


    Ottawa, Canada State & Main Full time

    **STATE & MAIN KITCHEN AND BAR** State & Main is an upscale, casual dining brand with locations across Canada. Our warm, energetic restaurants offer approachable elevated comfort foods, paired with craft cocktails and a broad range of wines. Our team shares a passion for delivering a quality experience to our guests. If you’re a hardworking, fun-loving...


  • Ottawa, Canada Cineplex Full time

    Work location: CPX Lansdowne and VIP City: Ottawa What you will do: The next evolution of Cineplex starts with you! What you will do: Front of House (FOH) VIP Supervisor Reporting to the Front of House Manager, the key responsibilities for this position are: - Leading, training, supporting, coaching, motivating and managing a dedicated team of FOH...

  • Foh Manager

    5 days ago


    Ottawa, Canada Heart & Crown Irish Pubs Full time

    The Heart & Crown Byward is looking for a new front of house manager to join their crew. We are a family run business with a great group of staff. Full-time staff are eligible for health & dental benefits after one year of employment. **Job Types**: Full-time, Permanent **Salary**: $20.00 per hour Additional pay: - Overtime pay - Tips Schedule: - 10...

  • Assistant Manager

    7 months ago


    Ottawa, Canada Strawberry Blonde Bakery Westboro location Full time

    Come Join our team! We are currently looking to fill our Assistant Manager position at the Westboro Location (111 Richmond RD). This job has aspects of both baking our Vegan, Kosher, Gluten and Nut free product and providing our Westboro Store Manager with help to carry out the day to day operations. Principal Duties and Responsibilities: On top of the...

  • Foh Manager

    7 months ago


    Ottawa, Canada Heart & Crown Irish Pubs Full time

    We offer a competitive pay rate, top tier gratuities, and a flexible schedule that allows for a great work life balance. We offer health and dental benefits after 1 year of full-time work. We invite all interested individuals to apply. We are committed to building a workforce that reflects the communities we serve. We promote racial equality,...

  • Front of House

    7 days ago


    Ottawa, Canada Algonquin Students' Association Full time

    **Front of House & Service Supervisor** **Reports To**: Manager, Theatre Guest Experience **Mission**: _To create an environment that inspires a passion for student success. _ **Desired Results of the Position**: - A welcoming and inclusive customer experience for students, guests, and clients of the Algonquin Commons Theatre and all its related...


  • Ottawa, Canada El Furniture Warehouse Ottawa Full time

    **The role is responsible for**:The assistant general manager (AGM) helps the general manager to ensure that day-to-day business operations are running smoothly, and that our guests are having a memorable experience. The assistant manager will assist the general manager with training, recruiting, promotions and planning. The assistant general manager should...

  • Foh Manager

    2 months ago


    Ottawa, Canada The Aulde Dubliner & Pour House Full time

    The Aulde Dubliner & Pour House is a 2-storey pub on the busiest corner in the Byward Market, it offers upscale pub food and boasts itself as having the best Guinness in the city. **Responsibilities**: - Communicate with waitstaff and kitchen staff to ensure that the food, drink, and ambience are of high quality. - Engage with customers to ensure they have...


  • Ottawa, Canada Gecko Ontario Careers Full time

    Restaurant General Manager Casual Theme - Industry Leader Title of Position: Restaurant General Manager Job Description: The Restaurant General Manager will direct all operations of the restaurant. This includes all facets of restaurant operations, FOH and BOH, in addition to managing P&L cost centers. The Restaurant General Manager is the face of the...

  • Assistant Manager

    7 months ago


    Ottawa, Canada Strawberry Blonde Bakery Full time

    Overview: Come join our team at our award winning bakery! We are currently looking to fill our Assistant Manager position at the Westboro Location (111 Richmond RD). This job has aspects of both baking our Vegan, Kosher, Gluten and Nut free products and providing our Westboro Store Manager with help to carry out the day to day operations. Principal Duties...

  • Foh Supervisor

    2 months ago


    Ottawa, Canada East Side Mario's Full time

    **Hey, want to be part of the family?** **East Side Mario’s is looking for a Supervisor for our Ottawa Location to join our happy family!** East Side Mario’s is all about good food, family, friends and fun. It’s a lively place where folks can relax and enjoy their favourite Italian food in a warm and friendly atmosphere. It’s also a rewarding place...

  • Front of House Staff

    2 months ago


    Ottawa, Canada German Doner Kebab Full time

    FOH staff member is to welcome guests and dispatch them to the right tables, present menus or discuss food components of the meal, manage payments, ensure a good customer experience, manage the dispatch of take-outs **Job Type**: Part-time Pay: $17.20-$18.20 per hour Additional pay: - Tips **Benefits**: - Discounted or free food - Flexible...

  • Front of House Staff

    7 months ago


    Ottawa, Canada German Doner Kebab Full time

    FOH staff member is to welcome guests and dispatch them to the right tables, present menus or discuss food components of the meal, manage payments, ensure a good customer experience, manage the dispatch of take-outs **Job Type**: Part-time **Salary**: $16.55-$17.00 per hour **Benefits**: - Discounted or free food - Flexible schedule Schedule: - 8 hour...

  • Server/bartender

    6 days ago


    Ottawa, Canada Caffe Mio Full time

    Caffe Mio is seeking to add an experienced server to our FOH team. Italian food/ wine knowledge is an asset. 15.50$ an hour +Tips Please attach a resume to apply. Thank you, Lisa G Manager, Caffe Mio **Job Types**: Full-time, Part-time, Permanent **Salary**: Up to $15.50 per hour **Benefits**: - Discounted or free food Shift: - Day shift - Night...

  • Server/bartender

    7 days ago


    Ottawa, Canada Caffe Mio Full time

    Caffe Mio is seeking to add an experienced server to our FOH team. Italian food/ wine knowledge is an asset. 15$ an hour +Tips Please attach a resume to apply. Lisa G Manager, Caffe Mio **Job Types**: Full-time, Part-time, Permanent **Salary**: Up to $15.00 per hour **Benefits**: - Discounted or free food Schedule: - Day shift - Night...


  • Ottawa, Canada Cocotte Bistro - The Metcalfe Hotel Full time

    **Job Summary** **Compensation and Perks** - Competitive salary - Parking - Group insurance plan - Food and hotel discounts - Further discounts with our hospitality partners in Old Montreal **Primary Duties** - Lead, motivate and inspire a team of food service professionals in day-to-day activities with the ultimate goal of the best possible guest...


  • Ottawa, Canada Heart & Crown Full time

    At the Heart & Crown, the GM is responsible for the success of the pub. This means ensuring guests receive the best possible experience provided by our FOH and BOH staff alike. The GM motivates and inspires all staff members to work together as a team and feel driven by each other to be their best selves. They make strides in ensuring their pub is not only...