Regional Continuous Improvement Manager

5 days ago

Caledon, Canada Grainger Canada Full time

**Primary Function**:
The Regional Continuous Improvement Manager will support and lead regional initiatives that promote operational excellence and achievement of business objectives.

The incumbent will focus on the continuous improvement of safety, quality, productivity, and operational performance to meet and exceed targets for defined people, service, and cost performance metrics

**Principal Duties & Responsibilities**:
**Business Leadership**
- Act as liaison between the organization & facility on continuous improvement initiatives and provide guidance and support for network improvement initiatives
- Network with internal/external resources to bring best practices to lean projects and operational processes
- Collaborate cross-functionally to drive network standardization and operational excellence
- Provides mentorship to the Grainger supply chain to further enhance problem-solving abilities
- Develop, implement, and lead Lean Six Sigma principles throughout the organization.
- Facilitate and mentor use of CI and LEAN tools and lead/support deployment of system solutions that deliver sustained improvement and performance.
- Oversee, develop, and lead overall programs and structures for LEAN efforts within the distribution center while mentoring and working with leaders and active team members in LEAN and CI.
- Demonstrates a commitment to the Grainger Principles.

**Operational Excellence**
- Hold responsibility for ensuring process optimization and standardization across the GCAN DC Network
- Ownership of the DC processes to ensure internal and external customer expectations are achieved (create, optimize, & maintain)
- Develop strategy deployment plans that align with company directives
- Lead large-scale Kaizen events to engineer best-in-class performance
- Perform “Go See’s” for aligned facilities to review current state, gauge behavior of the operation, identify/address opportunities, & observe results
- Design & facilitate training programs to culminate a self-sustaining culture of continuous improvement at all levels within the operation
- Engineer department layouts required to obtain best-in-class safety, quality, & productivity
- Drive analytics innovation by identifying advances in technologies that automate the process of data integration and enhance complex modeling
- Successfully tell the story through data and metrics
- Intake process change requests and prioritize for relevance, feasibility, cost, & impact to the organization
- Define, assess, & report DC throughput capacities to senior leadership
- Design data visualization standards, highlighting organization & building-level KPIs
- Drive analytics innovation by identifying advances in technologies that automate the process of data integration and enhance complex modeling
- Tasks may vary from performing studies and audits, to facilitating kaizen and problem-solving events on the floor at an operator level, to presenting/leading cross-functional management discussions

JOB REQUIREMENTS

**Preferred Education & Experience**:

- Bachelor’s Degree in engineering strongly preferred, but will consider other degrees combined with relevant professional experience in Lean / Six Sigma
- 3-5 years of management experience preferred
- Experience in process optimization, operations, or business management
- Excellent analytical skills with the ability to solve complex problems in a timely manner, while working closely both internal and external partners/contractors.
- Demonstrates the ability to lead initiatives, manage large scale projects and execute change leadership
- Able to demonstrate situational leadership and lead others not directly under his or her control.
- Continuous Improvement mindset and the ability to act as a strategic thought partner
- Demonstrated abilities in project management and team facilitation to drive results
- Strong communication and influencing skills; capable of speaking in an effective and influential manner to team members and senior leadership.
- Demonstrated ability to manage virtual teams, leveraging necessary technology
- Excellent written, verbal, and presentation skills
- Experience in lean manufacturing tools (i.e. value stream mapping, Kaizen, Spaghetti Diagram, TOC, A3, TPM, root cause problem solving) to identify and develop solutions that drive operational improvement

Technical Requirements:

- Graduate Level MS/MBA Preferable
- Green/Black Belt six sigma certification beneficial
- Value Stream Mapping, Capability Analysis, PFMEA (PDCA) experience
- Extensive knowledge of Lean, Six Sigma, and Kaizen techniques (5S, Standard Work, Setup Reduction, Flow, TPM, Mistake-Proofing, DMAIC)
- Proficient in MS Office Suite - Excel, Access, PowerPoint, & Visio

**Work Environment**:
Travel of approximately 50% is anticipated

**Working Relationships**:

- Must be able to professionally interact and create effective external/internal relationships
- Demonstrated ability to manage virtual teams, levera

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