Medical Office Assistant

2 weeks ago


Red Deer, Canada Central Alberta Orthopedics Full time

This role at Central Alberta Orthopedics (CAO) requires a highly professional and personable individual who demonstrates strong critical thinking, clear and concise communication, organizational skills, and who enjoys working in a busy environment with growth opportunities. This individual must respectfully interact with all team members and foster a patient centered approach.

**Safety**
- Comply with all safety policies, practices, and procedures.
- Ensure timely reporting and analysis of incidents, near misses, and hazards.

**Performance**
- Managing surgical waitlist. Scheduling patients into available operating rooms.
- Book in-clinic consults
- Book initial assessment clinics / Teleconsultations
- Book post op follow-ups
- Order applicable forms and booklets.
- Building and booking X-ray’s. Building invoices, receiving, and reconciling payments.
- Creating and maintaining templates and forms for each surgeon and initial assessment physician.
- Investigate patient records on Netcare and Accuro.
- Investigate physician clinic notes and tasks in order manage patient.
- Processing doctor mail, filing documents, faxes and cleaning and stocking of clinic rooms.
- Provide coverage for other departments (Example: Receptionist, MOA’s).

**Training**

Ensure the required levels of competencies are achieved by completing all required training and maintain records.

**Communication**
- Communicate relevant support, concerns, and information with, patients, teammates, surgeons, and supervisor using the appropriate methods.
- Share lessons learned, best practices and cost saving initiatives to enable continuous improvement.

**Leadership**
- Actively promote and provide safe, quality patient centered care.
- Participate in development, verification and approval of procedures and documents.
- Ensure all procedures and documents are accurate, used and filed as required.
- Provide specific training, support and guidance to staff and students.

**Job Types**: Full-time, Permanent

**Salary**: $21.78-$28.36 per hour

**Benefits**:

- Dental care
- Extended health care
- Flexible schedule
- On-site parking
- Paid time off
- Vision care

Schedule:

- 8 hour shift
- Monday to Friday

Supplemental pay types:

- Bonus pay
- Overtime pay

**Experience**:

- medical office assistant: 1 year (preferred)
- surgical booking: 1 year (preferred)

Licence/Certification:

- Medical Office Assistant Certificate (required)

Work Location: In person

Application deadline: 2023-11-19



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