Retail Sales Associate

2 months ago


Airdrie, Canada Bell Mobility - Airdrie Full time

We are a high performing mobility retail store driven by a culture of pride. We are committed to providing an exceptional retail experience for our clients and creating a great place to work for our team members.

Are you always the first one out of your friends to learn about the latest and greatest gadgets?

Are you competitive by nature and driven by sales targets and goals?

Is your enthusiasm and passion for technology contagious?

Do you genuinely have fun helping customers find exactly what they need and want?

Are you sociable and enjoy working with others?

What's the role?
- Administrative position for the first three months to include
- customer service inquiries, installation of screen protectors, content transfers from phone to phone, escalations as needed and other day to day support for the sales team.

Upon completion of the three month probation period...
- Meet and exceed monthly sales targets
- Customer facing environment - can occasionally require outbound business development (cold calls, call back, special events, etc.)
- Exceed customers' expectations by going the extra mile
- Demonstrate initiative in learning and understanding new products, services and promotional offerings
- Handle customer escalations and act as a liaison to resolve customer concerns
- Act as an ambassador by professionally representing the Bell brand

Do you fit the part?
- A great attitude towards customer service is required
- Works well and thrives in a team environment
- Image driven, well dressed, and presents yourself well
- Commitment to driving sales and achieving store targets
- Excellent written and oral communication skills
- Administrative Skills
- Passion for the latest technology
- Must commit to a minimum 25 hours per week
- Flexible and agreeable to work evenings, weekends and holidays

What's in it for you?
- Fun, competitive and challenging work environment
- Guaranteed hourly wage plus commission (upon completion of training)
- Incentives and rewards
- Career opportunities

**Qualifications**:

- Strong customer service skills with a focus on providing exceptional service
- Excellent communication skills to interact effectively with customers and team members
- Proficiency in POS systems and cash handling procedures
- Ability to work in a fast-paced retail environment
- Basic math skills for handling transactions accurately
- Prior experience in retail sales or cashiering preferred
- Multilingual or bilingual abilities a plus for diverse customer interactions

**Job Types**: Full-time, Part-time

Pay: $40,000.00-$75,000.00 per year

Expected hours: No less than 25 per week

**Benefits**:

- Dental care
- Flexible schedule
- On-site parking

Shift:

- 8 hour shift
- Afternoon shift
- Day shift
- Morning shift

Work days:

- Every Weekend
- Holidays
- Monday to Friday

**Experience**:

- Telecommunication: 2 years (required)
- Sales: 5 years (preferred)
- Customer service: 5 years (required)

Work Location: In person



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