Treatment Coordinator
3 weeks ago
Come and join our team today and deliver exceptional patient experiences.
Aurora Orthodontics is excited to add a driven and passionate Treatment Coordinator to our well-established practice in Aurora, ON.
At Aurora Orthodontics, our team works closely together to create an exceptional patient experience. We are passionate about helping our team members reach their full potential. This role provides a unique opportunity to elevate and advance both your skills and your career. We offer competitive wages, a fully-employer sponsored benefits plan, and a health savings account. No evenings or weekends are required.
**What you will be doing - Responsibilities**:
- Welcome new patients with a friendly and enthusiastic approach.
- Review the patient’s health and medical history and determine their goals for treatment.
- Assist in the orthodontic examination, entering data and listening to the conversation between patient and doctor taking appropriate notes in the patient’s chart.
- Review the treatment plan with the patient and use the available tools to educate them on the available options. (Videos, power-point, pictures, etc.).
- Work with the patient and/or responsible party to design financial payment plans that work for them and help our patients attain the beautiful smile they’ve always wanted.
- Generate correspondence from initial consultation and recall examinations for the referring dentist or other specialists.
- Follow up with patients who are ready to start treatment.
- Act as a liaison between the doctor and any other dental specialists or general practitioners.
- Complete monthly reports on key performance metrics.
- Ability to perform other duties as required for the efficient operation of the practice.
**Who you are**:
- You are an outgoing, confident individual, with a passion for patient care.
- Goal-driven, with an amazing work ethic, you are focused on helping the practice grow.
- A natural ability to develop relationships with patients, parents, and your team.
- You are a talker You are good at starting conversations and do not shy away and interactions with people
- You have a positive attitude with a strong desire to provide an excellent patient experience.
- Excellent interpersonal and communication skills; written and verbal, and ability to make patients feel comfortable and at ease.
- You are observant and a good listener.
**What you bring - qualifications**:
- Orthodontic experience, minimum 1 year.
- Previous experience working in professional sales considered an asset.
- Experience as a Treatment Coordinator is considered an asset.
- Good with computers, proficient in Microsoft Office Suite and the ability to learn new software quickly.
- Good with writing correspondence, mindful of grammar and spelling.
**What you will benefit from**:
- A competitive total rewards package with an employee benefits program that includes extended health coverage, PLUS an additional health spending account and an employee & family assistance program.
- Being part of a collaborative and engaging team that prioritizes employee development.
- Partnering with and learning from an experienced network of professionals.
- We are part of the Corus Orthodontists family which is a growing orthodontic partnership network that provides an ideal balance of support and autonomy for orthodontic specialists at all stages of their careers. We are one of the fastest growing orthodontic partnerships with over 60 practices and 950 team members.
**How to Apply**:
CAD
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