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Bilingual Case Supervisor

4 months ago

Richmond, Canada Fortune Canada Business consulting Ltd. Full time

We are currently seeking an experienced and passionate Immigration Manager/Supervisor to lead and coordinate our immigration team. As the Immigration Supervisor, you will be responsible for leading the team, developing strategic plans, ensuring smooth processes, and maintaining strong relationships with clients and relevant institutions. We are looking for a professional with extensive experience in the immigration field and exceptional leadership skills.

**Responsibilities**:

- Lead and inspire the immigration team, ensuring the team achieves and surpasses set goals.
- Effectively allocate casework, coordinate the division of labor, and foster collaboration within the casework team.
- Develop and execute strategic plans for immigration projects, ensuring efficiency of services and customer satisfaction.
- Handle complex immigration cases, ensuring compliance with regulations and standards.
- Establish and maintain close collaboration with government agencies, law firms, and other partners.
- Provide consultation services on immigration policies and regulations, ensuring the team stays informed about the latest regulations.
- Supervise document preparation and review procedures, ensuring the accuracy and timeliness of documents.

**Job Requirements**:

- Hold a valid work permit in Canada.
- Registered Consultant (RCIC) or have at least 3 years of relevant work experience in the immigration field, with preference given to those with management experience.
- In-depth understanding of Canadian immigration regulations and policies, with a clear grasp of various immigration processes.
- Excellent English listening, speaking, reading, and writing abilities, as well as fluent **Mandarin.**:

- Outstanding leadership and team management skills.
- Excellent communication and interpersonal skills, able to build strong relationships with clients and team members from diverse cultures.
- Passionate about the job, with a high sense of responsibility and professionalism.

**We offer**:

- Competitive salary package and opportunities for career advancement.
- Well-established training system to facilitate your professional growth.
- Pleasant work environment and team atmosphere.
- Regular team-building activities and attractive employee benefits.
- Working hours: Monday to Friday (excluding holidays) from 09:30 AM to 06:00 PM.

**Job Types**: Full-time, Permanent

**Salary**: $20.00-$25.00 per hour

Expected hours: 40 per week

**Benefits**:

- Company events
- Discounted or free food
- Paid time off

Flexible Language Requirement:

- French not required

Schedule:

- Monday to Friday

Supplemental pay types:

- Bonus pay
- Overtime pay

**Education**:

- Bachelor's Degree (preferred)

Ability to Commute:

- Richmond, BC V6X 2E3 (preferred)

Work Location: In person