Scrum Master

2 weeks ago

Halifax, Canada IBM Full time

**Introduction**
At IBM, our Project Managers excel by leading and coordinating a project team’s overall performance, scope, cost, and deliverables. Our clients rely on timely and efficient status reports, and as Project Manager, you will drive the charge with project direction, metric definition, and performance management. If you are ready to help our clients and project teams succeed, we would love to meet you

**Your Role and Responsibilities**
IBM's state-of-the-art Client Innovation Centre (CIC) opened in Nova Scotia in March 2013 and is the first of its kind in Canada. The Centre weaves together IBM’s business insights and industry-leading software portfolio and is ideally suited for any client that needs flexible access to emerging or niche skills that may not be cost effective to grow internally. In addition, our focus on our team is unparalleled as demonstrated by the following:
The CIC NS is one of IBM’s highest performing delivery centres worldwide - for retention, client satisfaction and utilization. Our employees are empowered to stay and grow within IBM.
- We are very focused on continuous skill development - staff training is our third largest annual Centre investment. Employees are immersed in a culture of learning and constant growth.
- Investment in key partnership with universities, government and private sector groups which has resulted in IBM having a key influencing role in Nova Scotia’s ICT industry, especially in talent development.

In this role, you'll work in one of our IBM Consulting Client Innovation Centers (Delivery Centers), where we deliver deep technical and industry expertise to a wide range of public and private sector clients around the world. Our delivery centers offer our clients locally based skills and technical expertise to drive innovation and adoption of new technology.
- Coach teams in Agile concepts, principles, practices and behaviors
- Perform Scrum Master role, including daily stand ups, scrum of scrums, retrospectives, backlog grooming, risk/issue management, etc.
- Identify issues, risks, and recommendations of Agile teams and operating models
- Develop learning plans to elevate teams to higher levels of maturity and effectiveness
- Support practitioners and projects, identifying areas for improvement, developing improvement plans and working with individuals and teams to implement those improvements
- Present and support Agile education and training activities as required
- Strong facilitation and communication skills. Utilize facilitation skills to engage and include all team members and encourage a collaborative approach to completing tasks.
- Lead creative problem solving via design thinking and other collaborative problem solving processes
- Expertise with the use of Agile project management tools. Ability to assist the team, as needed, to build skills of planning, goal setting, organizing and delivering through collaborative effort.
- Continually seek opportunities to increase customer satisfaction and deepen customer relationships.
- Experience of working with distributed teams and vendors
- Able to provide suggestions and guidance when assisting the team with working through blockers, risks and opportunities for improvement.
- Ability to mentor and coach at the individual, team and project level.
- Collaborate and leverage contacts in the wider Agile community to deliver the best possible outcomes for clients.

Nice to have:

- Technical Development experience

**Required Technical and Professional Expertise**
- Minimum 2 years of Agile delivery experience and SAFe certification is a plus

**Preferred Technical and Professional Expertise**
- Must hold or Eligible for Enhanced reliably status
- Technical Development experience

**About Business Unit**

IBM Services is a team of business, strategy and technology consultants that design, build, and run foundational systems and services that is the backbone of the world's economy. IBM Services partners with the world's leading companies in over 170 countries to build smarter businesses by reimagining and reinventing through technology, with its outcome-focused methodologies, industry-leading portfolio and world class research and operations expertise leading to results-driven innovation and enduring excellence.

In a world where technology never stands still, we understand that, dedication to our clients success, innovation that matters, and trust and personal responsibility in all our relationships, lives in what we do as IBMers as we strive to be the catalyst that makes the world work better.
Being an IBMer means you’ll be able to learn and develop yourself and your career, you’ll be encouraged to be courageous and experiment everyday, all whilst having continuous trust and support in an environment where everyone can thrive whatever their personal or professional background.

Our IBMers are growth minded, always staying curious, open to feedback and learning new information and skills t

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