Uat Suat Specialist

**Introduction**:
As one of the leaders in the development and implementation of asset management software, Deighton offers an exciting combination of challenging opportunities and career diversity; where customer satisfaction is a fundamental value and where you can realize your personal and professional goals. Explore Deighton's opportunities, whether you're a student, recent graduate, experienced professional, or someone looking for new career growth in a dynamic industry.

**Company**:
Deighton Associates Ltd. (Deighton) has established itself as one of the world leaders in providing asset management systems and asset management expertise at the strategic, tactical, and operational levels for agencies around the world. Recognized as the premier software product for infrastructure asset management, dTIMS® is used to manage large infrastructure networks in Africa, Asia, Australia, Canada, Europe, New Zealand, and the United States. These infrastructure networks include hundreds of thousands of miles of pavements, thousands of bridges, and millions of wastewater, storm water, and fresh water distribution pipe assets.

**Position Overview**:
This role is responsible for securing new opportunities primarily in the Americas region (North, Central & South America). To that end, responsibilities include:

- Leverage software testing experience to develop comprehensive test plans and test cases to verify product performance and delivery of project specific requirements.
- Facilitate UAT sessions and provide support to users including training, troubleshooting, and advocating for defect resolution.
- Partner with Project Execution teams to ensure on time and high[1]quality deliverables. Contribute to the development and improvement of UAT processes and standards.
- Participate in software regression testing on real world data to validate changes in general and against UAT expected results. Identify and document software defects and help facilitate resolution.
- Become an SME providing Level 2 Support to Support Analysts. Assist with system documentation and maintaining environments.
- Collaborate on cross-functional teams, to understand project requirements and objectives. Work with the Product Owner, Implementation teams and Developers to resolve deviations from requirements.
- Actively participate in Agile ceremonies, QA processes and own tasks to test bug fixes, new features, and releases under the direction of experienced QA. Work as directed on projects that support company goals and brand pillars.
- Work as part of the global Client Experience (CX) team supporting colleagues and peaks in workload in other teams as required.
- Understand relevant QA/Support SOPs (Process, Tickets and Automation) and adhere to process. This includes Timesheets and all other corporate compliance actions.
- Collaborate with the QA peers, CX Manager - QA and Director of CX on continuous improvement of Product Quality and Global Customer Service.

**Requirements**:

- Previous experience as QA, UAT Specialist or similar role.
- Excellent verbal and written communication.
- Self directed and comfortable leading face-to-face group interactions.
- Excellent comprehension skills including understand technical documentation and providing necessary clarifications.
- Customer service focus. Ability to provide responsive service to customers and colleagues. Proactively seeks to improve service effectiveness and efficiency.
- Proficient in designing and executing test cases, as well as analyzing and documenting test results.
- An in-depth working knowledge of test management software, programming languages and QA methodologies.
- Experience with Functional, Load and Performance Test Automation. Familiar with C#, Flood, JMeter and Microsoft Azure DevOps, CI/CD, and Test Plans an asset.
- An in-depth knowledge of quality assurance theory, systems, and practices.
- A good understanding and knowledge of Agile principles and practices.
- Knowledge of MS Office Suite
- Strong analytical, problem-solving, and troubleshooting skills to identify software faults, analyze test data, and recommend solutions.
- Ability to be conscientious, consistent with keen attention to detail.
- The position requires strong interpersonal skills and consistently interacts with multiple stakeholders.
- Knowledge of industry-specific software is considered an asset.
- Benefits and Perks: Market competitive total compensation package, flex hours, hybrid work approach, and great total rewards.

Deighton Associates Ltd. is proud to be an Equal Employment Opportunity. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.

**Location**: Whitby, Ontario (Hybrid Working)