Receptionist

Since 1947, South Country Village (SCV) has set the standard for high quality senior’s living by building a community that supports people across the care continuum. As a Christian based, not-for-profit organization, we are always looking to find ways to improve the care and services we offer to those who call our community, home.

SCV is looking for a dedicated and compassionate individual to join our business administration team as a **Receptionist**. This person will be the first point of contact that guests have with our community. They must have strong customer service skills and be able to analyze and suggest solutions to any number of issues that could be presented by a resident, family member, employee or other visitors to the site.

**PRIMARY RESPONSIBILIES AND DUTIES**:

- Provide high quality customer service consistent with SCV’s values
- Maintain accurate and confidential customer files and records
- Maintain resident lists, key & parking assignments
- Maintain & balance cash drawer daily; process and balance petty cash
- Greet visitors to SCV and direct all visitors to appropriate area, if required.
- Handle incoming calls, voice messages and other communications.
- Sort and organize incoming mail on a daily basis.
- Prepare and organize packages and/or mail and arrange for courier pick up.
- Assist with planning and scheduling for meeting rooms and bookings.
- Record information as needed i.e. logs and record books.
- Provide administrative support as required.
- Filing and file maintenance.
- Maintain general office supply inventory.
- Update paperwork, maintaining documents and word processing.
- Organize and maintain office common areas.
- Maintain office equipment including changing toner on printer/photocopier.

**SKILLS/KNOWLEDGE**:

- 2+ year of customer service experience
- Compassion and willingness to assist Seniors
- Great computer skills including knowledge of Microsoft Office and QuickBooks
- Excellent oral and written communication skills
- Good intuition, problem solving and critical thinking skills
- Ability to take direction, as well as to effectively work independently
- Strong attention to detail, accuracy and organizational skills
- Excel at multi-tasking and ability to work with interruption while also performing reception duties
- Take personal responsibility for the quality and timeliness of work

**HOW TO APPLY**:
**Job Types**: Full-time, Permanent

**Salary**: $18.00-$22.00 per hour

Expected hours: 32 per week

**Benefits**:

- Dental care
- Disability insurance
- Extended health care
- Life insurance
- On-site parking
- Paid time off
- RRSP match
- Vision care

Schedule:

- 8 hour shift
- Day shift
- Monday to Friday
- No weekends

Work Location: In person