Customer Sales and Service Representative

4 weeks ago


Victoria, Canada BC Ferries Full time

**CUSTOMER SALES AND SERVICE REPRESENTATIVES**

Seasonal Employment

Victoria

Are you a strong team player committed to delivering exceptional customer service? We are looking for new team members to join our dynamic Customer Service Team. As a first point of contact to the public, you respond to customer telephone enquiries and requests, book, cancel and modify travel for our customers, and provide professional and timely information and assistance regarding all aspects of BC Ferries' operations.

In this role, you work full-time in a call centre environment and are available for various shifts (mornings, days, evenings, weekends, holidays, and on call) across our hours of operation (6am-10pm Monday-Friday, 7am-7pm on weekends).

We provide an intensive 4-week training program with pay, which requires you to be present every day of training. Class starts on May 27.

**Join us**

This posting will remain open until all positions are filled.
- “We connect communities and customers to the people and places important in their lives”_
- We appreciate the interest of all applicants; however only those selected for an interview will be contacted._

**Job Type**: Seasonal
Contract length: 5 months

**Salary**: $23.59 per hour

**Benefits**:

- Casual dress
- Dental care
- Flexible schedule
- On-site gym
- Paid time off

**Education**:

- Secondary School (preferred)

**Experience**:

- Call center: 1 year (required)
- Customer service: 1 year (required)

Work Location: In person

Expected start date: 2024-05-27



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