Clk 12r

Posting Title- CLK 12R - Product Consultant- Position Classification- Clerk R12- Union- GEU- Work Options- Location- Burnaby, BC V3J 1N3 CA
Richmond, BC V7C 4M9 CA (Primary)
- Salary Range- $ 54,387.32 - $ 61,395.95 annually- Close Date- 10/25/2024- Job Type- Regular Full Time- Temporary End Date- Ministry/Organization- BC Public Service -> Public Safety & Sol General- Ministry Branch / Division- BC Liquor Distribution Branch- Job Summary**About the BCLDB**:
The BC Liquor Distribution Branch (LDB) is one of two branches of government that provide oversight for the beverage alcohol and non-medical cannabis industries in the province. The LDB is responsible for the wholesale distribution of liquor and cannabis, and operates the retails brands BCLIQUOR and BC Cannabis Stores.

The LDB is committed to government’s goals of making life better for people in B.C., improving services, and ensuring a sustainable province for future generations. The revenue generated by the LDB helps fund essential public services like health care, education, and community programming. Learn more on the LDB careers page.

BC Liquor Stores is a fiscally responsible retailer of beverage alcohol that provides exemplary customer service, delivers social responsibility programs and upholds BCLDB’s core values of service, relationships and results. Working in this vibrant, creative and supportive team environment will see your knowledge and skills thrive to unparalleled levels.

**About this role**:
Reporting to the Senior Store Manager, the Product Consultant will provide an exciting, professional, and interesting shopping experience, one that facilitates and is conducive to repeat business by providing a high level of customer service. This role will facilitate staff educational sessions and tastings to maximize transaction values through sharing effective selling techniques. It is the Product Consultants role to enhance the retail environment with In-store Marketing Program and Product Consultant generated displays. They will also be responsible for managing effective product portfolios, consistent with industry and demographic trends, to maximize revenue generating potential. The Product Consultants will act as an educational product information resource for staff and customers.

Successful completion of Serving It Right certification will be required prior to confirmation of any appointments of this position.

A criminal record check is required.

For complete details about this opportunity, including accountabilities, please refer to the attached job description, also located in the Additional Information section at the bottom of the posting.

**There is one (1) permanent full-time vacancy in Richmond and one (1) temporary greater than 7 months vacancy in Burnaby.**

An eligibility list for future permanent or temporary opportunities may be established.

**Position Requirements**:
**Education and Experience**:

- Secondary (high) school diploma or equivalent certificate.
- A minimum of one year of recent customer service experience* in a retail environment.
- Recent customer service experience must have occurred within the last 5 years and include the following:

- Experience with achieving and driving sales.
- Successful completion of WSET Two, LDB Product Knowledge II, or equivalent industry course.
- Experience facilitating product education sessions with customers and staff.
- Experience with in-store promotion and marketing programs.

**Application instructions**:

- **Ensure your resume includes your educational accomplishments, employment history including start and end dates (month and year) of your employment, and any relevant information that relates to the job to which you are applying.**

**Note**: Applications will be accepted until 11:00pm Pacific Time on the closing date of the competition.

**Working for the BC Public Service**:
The BC Public Service is committed to creating a diverse workplace to represent the population we serve and to better meet the needs of our citizens. Consider joining our team and being part of an innovative, inclusive and rewarding workplace.

The BC Public Service is an award-winning employer and offers employees competitive benefits, great learning opportunities and a chance to engage in rewarding work with exciting career development options. For more information, visit What the BC Public Service Offers.
- Job Category- Administrative Services, Communications