Het Journeyman

**POSITION TITLE**:
Heavy Equipment Technician Journeyman

**DEPARTMENT**:
Service

**REPORTS TO**:
Shop Foreman

**KEY DIRECT REPORTS**:
N/A

**JOB SUMMARY**:
Western Star Trucks (North) Ltd. has been family owned and operated since 1987. We are a leading supplier of the newest truck line in the industry and specialty trucks for the oilfield, mining, construction, logging, and municipal industries and are passionate about our business, customers and staff. We know that to be successful we need the best team. Our goal is to provide our employees with a meaningful and challenging work environment.

Western Star Trucks (North) Ltd. believes in hiring and retaining the best by offering a positive open work environment, Competitive Compensation, Full Benefits including RRSP/TFSA Matching. Opportunities for career development. Fun and inclusive culture

Western Star Trucks (North) Ltd. Provides paid industry training to Expert certify all our Technicians in Western Star, Detroit Diesel, and Cummins. These certifications are premium paid

We're on the search for a self-starter who is results-driven. If you have the skills to face challenges head-on and if you want the freedom to achieve personal and professional success, this may be the role for you

This position will focus on representing the Western Star Trucks (North) by repairing and maintaining heavy-duty trucks.

You will be responsible for Diagnosing, repairing and inspecting Customer equipment and performing maintenance as required.

Repairs can include the following systems: Fuel, Lubrication, Powertrain, engine, Cooling, HVAC, Exhaust, Engine control, Electrical, Electronic, Suspension, Steering, Brakes (Hydraulic/Air) and frame components

Will be working in Shop, yard and maybe required to go to Customer location occasionally

**DUTIES & RESPONSIBILITIES**:

- Diagnose equipment/truck problems and determine required repairs
- Ensure Customer’s unit is performing proper operation
- Accurately communicate repair diagnosis to Shop Foreman and Service Writers
- Record any other defects found and report to Foreman and Service Writers to ensure Customer is aware
- Assist in determination if failure is warrantable
- Complete required repairs in an efficient manner
- Demonstrate continuous efforts to help the Shop improve Customer turn around and streamline work processes
- Follow all Manufacturer guidelines when doing repairs and maintenance
- Install rig up equipment on Customer and New Sales units as required
- Perform repairs with respect to ensure the unit/parts don’t get damaged
- Complete all necessary paperwork for Work Order Processes
- Justify time spent on repairs with adequate corrective stories
- Ensure all required documentation is acquired and filed with the work order
- Ensure your technician punch time is accurate on the work order and make necessary corrections immediately
- Complete required dealer training by the training end dates
- Maintain up to date knowledge on product and new information as released
- Assist other employees as needed to promote a friendly learning environment
- Treat all Company/Customer and fellow employee’s property with respect
- Adhere to workplace safety policies, regulations and compliances
- Report any unsafe conditions or accidents/injuries immediately to your Shop Foreman/Manager

**QUALIFICATION &**

**EXPERIENCE REQUIREMENTS**:

- Valid Class 5 Driver’s License with reliable transportation to and from work
- Obtain and maintain adequate tooling to perform repairs except for supplied equipment/specialty tooling
- Ability to work independently and as a member of a team
- Be professional and courteous with customer’s and peers
- Ability to multitask
- Able to work flexible hours to accommodate department demands
- Journeyman Certificate required
- Valid CVIP ticket for Commercial truck & Trailer is considered an asset
- Class 1 or 3 License considered an asset
- Manufacturing certificates related to equipment we represent considered an asset (Western Star, Freightliner, Detroit, Cummins, Eaton, Cat, or Meritor)