Registrar, Children and Youth Services

2 months ago

Richmond, Canada YMCA BC Full time

**Date Posted**:February 20, 2024

**Position Title**: Child Care Registrar

**Location**: Sprouts Childcare Center YMCA (3368 Carscallen Rd, Richmond)

**Terms**: Permanent, Full-Time

**Start Date**: As soon as possible

**Salary**: $39,200 - $45,000, plus benefits

**Reports to**:Manager, Administration

**Benefits**:Typical 7-hour workday / 35 hour work week

Extended Health and Dental Benefits

Competitive time off - 15 vacation days

Paid sick time and leaves.

YMCA Staff Membership

Business Casual Dress

Employee Assistance Program

Be part of a charitable organization that positively impacts the community

**Nature & Scope**:
Reporting into the Manager, Administration, the child care registrar will play a pivotal role in YMCA BC’s Children and Youth Services team. This position will be the first point of contact and provide administrative support to the team. The childcare registrar will be working in a fast

**Major Responsibilities**:

- Responsible for the registration of over 5,000+ child care spaces within YMCA BC.
- Coordinating and updating daily waitlists and extending child spaces for Licensed YMCA Child Care & Kids Club programs, YMCA Leagues, YMCA Day Camp and YMCA Camp Elphinstone as needed
- Responsible for updating program withdrawal, changes and templates as need
- Respond to daily enquires by Parents and guardians in a professional and timely manner.
- Ensure family and 3rd party accounts are in good standing
- Occasional front desk coverage; welcome visitors, answer or refer inquiries as needed
- Be an engaged and integral part of a cohesive administrative team, working to achieve the mission of YMCA BC
- Build and maintain positive relationships with families, key stakeholders including community agencies and other groups
- Support account Administration team with account adjustments, split billings, refunds, invoicing, reconciliation and other administrative tasks.
- Additional administrative projects and duties as assigned
- Provide ratio support in YMCA Kids Club programs

**Qualifications/Experience**:

- A minimum of 1-2 years’ experience providing administrative support in a fast paced office environment
- Effective oral and written communication skills
- Ability to type quickly and accurately in multiple programs
- Ability to be flexible, adaptable and multi-task in high demand environment
- Demonstrated ability to make sound judgments and decisions; effective prioritizing and problem solving skill
- Well-developed interpersonal skills
- Computer proficient - Microsoft Office including Word, Excel, and Office365
- High degree of independence and initiative within a team environment
- Experience and sensitivity in dealing with members of different cultural and racial backgrounds, including visible and invisible dimensions of diversity
- First Aid/CPR Certificate is an asset
- Check/Vulnerable Sector Search issued no later than six (6) months preceding your start date

**About YMCA BC**:
YMCA BC is a charity dedicated to strengthening the foundations of community, by nurturing the potential of children, teens & young adults, promoting healthy lifestyles, fostering a sense of social responsibility and delivering lasting personal & social change to grow in spirit, mind, and body.

Since January 2023, YMCA of Northern British Columbia, YMCA-YWCA of Kamloops and YMCA of Greater Vancouver are officially one association, with one mission to strengthen our impact for communities across British Columbia. We are YMCA BC - Even Stronger Together. This transition marks a new chapter in our long-standing history of building communities, transforming lives, and connecting people of all ages, stages, backgrounds and abilities, to unique opportunities to learn, grow, and reach their potential.

YMCA BC provides services in health, fitness & aquatics, child care, camping, employment & community services to over 150,000 participants annually.

**Competencies**:
**Leading Self**
- Evolve in Professional Capability - Commit to being better
- Achieve Excellence and Authenticity - Show up with the best version of you

**Leading Others**
- Develop the Potential in Others - Help people grow and lead
- Create a Culture of Connection - Build bridges between people and partners

**Leading Mission**
- Think and Act Strategically - Make good decisions and act on them
- Make an Intentional Impact - Advance the strength and cause of the Y

**Application Process**:

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