Barista (Summer Seasonal)

Spend your days surrounded by the beauty of Lake Simcoe. With opportunities across the Resort at the Nest Golf Club, the Marina, with our Culinary, Food and Beverage, Landscape, Housekeeping and Recreation Teams, as well as at FH Fine Food and Starbucks at Friday Harbour. Working at Friday Harbour is unlike anywhere else. Be a part of the action, contributing to this one-of-a-kind Resort and always providing an exceptional guest experience.

Role Summary
A Barista greets customers, takes orders and creates quality Starbucks beverages. This position also maintains the cleanliness of the store.

**Responsibilities**:

- Greet guests as they arrive at Starbucks and inquire into their orders
- Provide quality beverages, whole bean and food products consistently for all guests by adhering to all recipe and presentation standards
- Maintain a calm demeanor during periods of high volume or unusual events to keep store operating to standard
- Educate guests by presenting coffee drink menu and answering questions
- Sell coffee and coffee grinding/brewing equipment by explaining differences in coffee beans and coffee preparation machines and demonstrating how brewing equipment operates
- Maintain inventories by replenishing coffee bean supply, stocking coffee brewing equipment, maintaining supplies, pastries and cookies for coffee bar
- Keep equipment operating by following operating instructions, troubleshooting breakdowns
- Ensure that any complaints are resolved in a positive manner, keeping guests happy ensuring recurring business
- Ensure that Starbucks merchandising and signing standards are followed
- Handle payment transactions in an efficient manner
- Compliance with all safety regulations of assigned tasks, and ensure a clean and safe working environment with active participation in the health and safety program
- Adhere to all environmental policies and programs as required
- Other duties as assigned

**Requirements**:

- Working towards a diploma or degree in tourism or hospitality considered an asset
- Previous experience in a retail or coffee shop environment an asset
- Cash handing experience required, including the use of a point of sales system
- Must possess excellent customer service skills
- Strong verbal and written communication skills
- Detail-oriented and works with a high degree of accuracy
- Ability to multi-task in a fast-paced environment
- Must be extremely responsible with integrity and ability to maintain confidentiality and discretion

Working Conditions
- Must be able to work flexible hours including evenings, weekends and holidays
- Required to move, lift, carry, pull and place objects weighing less than or equal to 25 pounds without assistance
- Stand, sit or walk for an extended period of time or for an entire shift
- Reach overhead and below the knees, including bending, twisting and pulling

Join our team and make every day feel like Friday.
- Friday Harbour is an equal opportunity employer committed to hiring a diverse workforce. Friday Harbour is also committed to providing accommodations for people with disabilities. Upon request by the applicant, accommodation will be provided in all parts of the hiring process. Please contact the Human Resources department with any accommodation requests.