Pharmacy Sales Associate
5 months ago
Pharmacy Sales Associate Job Code: 1201 Reports to: Pharmacy Manager Summary A Pharmacy Sales Associate assists customers, properly zones his/her assigned area, performs tasks delegated by the OTC Department Manager or Pharmacy Manager and maintains modular and feature presentation, while maintaining exemplary customer service by adhering to the Basic Beliefs and values of Wal-Mart. Provides excellent customer service through our basic beliefs Respect for the Individual: Contribute to a unique family and team environment by demonstrating respect for and sensitivity to all individuals; support Wal-Mart's commitment to diversity; follow through on commitments; and communicate courteously with fellow associates, and customers. Service to our Customers: Greet all internal and external customers with warmth, enthusiasm, energy, and courtesy, showing a personal interest in them. Determine and deliver what help is needed. Strive for Excellence: Behave in a lawful, honest, and ethical manner at all times. Set and achieve high standards of performance. Take personal responsibility for completing duties timely and efficiently; show initiative; and suggest ways in which Wal-Mart can continuously improve. Act with Integrity: Represent Walmart with fairness and honesty by keeping your word, being fair and open with fellow Associates, Customers, vendors and other stakeholders. Operate on behalf of the Company’s best interests, while remaining in compliance with all laws Walmart policies, standards and processes. General ResponsibilitiesMaximizing department sales and profit with direction from the Pharmacy Manager.Maintaining patient confidentiality and follow all practices consistent with the Privacy Act.Practicing the 3 Meter Attitude.Answering Customer calls promptly.Answering register calls promptly.Operating the register when needed.. Maintaining 100% in stock at all times.Meeting Customer's needs by assisting them whenever possible.Maintaining zero pricing errors (i.e. Scanning Credibility Program).Assisting Customers in finding merchandise.Providing assistance to front end Associates with price checks. Additional ResponsibilitiesAdheres to all company policies and standard operating procedures.Other responsibilities may be assigned. Maintains a properly merchandised department through:Rotating stock and checking for expired products.Zoning the department.Ensuring the merchandise is properly signed and priced.Maintaining features.Following proper procedures for: Ordering, clearance, markups/markdowns, and signing/flagging/pricing/labels.Maintaining modular labels.Maintaining all risers properly.Replenishing from back stock.Being knowledgeable about items in the department and surrounding areas. Practices safe work habits by:Stretching/warming-up prior to shift.Being knowledgeable of and following emergency and safety procedures.Following Health and Safety guidelines.Keeping the area N.C.O. and free of fixtures, unnecessary debris, foreign objects, and liquids.Maintaining unblocked and unlocked exits.Using proper lifting techniques.Stable stacking of merchandise.Assisting the management team in the identification and correction of unsafe conditions and behaviors. Qualification Requirements To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Mathematical SkillsAbility to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions and decimals.Calibration of equipment used in the prescription filling process.Reconstitution of powdered and other forms of medications. Basic Reading/Writing SkillsAbility to understand the meaning of written or printed matter and to record information by inscribing characters or symbols. Verbal Communication SkillsAbility to communicate effectively to maximize accuracy in the delivery of patient care. Certificates, Licenses, and RegistrationsThe Associate must complete all Wal-Mart Basic and Advanced Training Modules and classes. Physical Demands The physical demands described here are representative of those that must be met by an Associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions.The Associate is frequently required to stand or walk.The Associate uses his/her hands to handle merchandise and may be required to reach with his/her hands and arms.The Associate frequently is required to bend, twist or squat.The Associate must occasionally lift and/or move up to 18kg (40lbs.)The Associate will be required to perform tasks involving firm grasping.The Associate will be required to have sufficient co-ordination (i.e. placing and screwing in a small washer on a bol
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