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Automotive Product Advisor

4 months ago

Penticton, Canada Penticton Toyota Full time

Are you a go-getter who loves working with people? Do you have experience working in sales or customer service? We might be looking for you

Penticton Toyota is seeking an ambitious and enterprising individual to join our award-winning team as a Product Advisor. The Product Advisor is responsible for guiding customers through the purchase of new and pre-owned vehicles while maximizing the customer’s purchase experience and satisfaction.

No experience is necessary; we will provide all the training needed to succeed in our high-volume dealership. Many of our successful team members have had previous experience in retail, electronics, telephone sales, food & beverage and hospitality. If you are hard working, goal driven, and enjoy working with people this is the job for you The only requirement is a valid driver's license

**We offer**:

- Industry leading pay plan with the opportunity for above unlimited earning potential
- Full benefits Package including health & dental (waiting periods apply)
- Comprehensive Sales Foundation & Training
- Long term career opportunities
- Advancement within the company
- Supportive family owned/operated culture
- Punctual
- Accountable
- Ambitious
- Strong Numeracy skills
- Energetic
- Coachable
- Winning Attitude with entrepreneurial spirit

**Responsibilities**:

- Greet and welcome all customers in a friendly and professional manner
- Assist customers in making a purchase decision by asking proper questions and listening carefully to uncover their needs
- Patiently guide customers through the buying process
- Enhance customer experience by demonstrating vehicle features and conducting test drives
- Review payment and purchasing options including leasing and financing
- Manage the customer service experience by following up with your client base to obtain feedback and request referrals
- Maintain standards for the delivery of vehicles to customers and ensure that the maximum level of customer satisfaction is maintained at all times
- Walk the lot and visually inspect and manage inventory by making sure it is optimally merchandised
- Attend regular training and department meetings
- Work closely with the Sales Management team to ensure optimal customer service and exceed sales objectives and targets

**Job Types**: Full-time, Permanent

**Salary**: $50,000.00-$150,000.00 per year

**Benefits**:

- Dental care
- Extended health care
- Life insurance
- On-site parking

Schedule:

- Day shift
- Weekends as needed

Supplemental pay types:

- Bonus pay
- Commission pay

**Experience**:

- customer service: 1 year (preferred)

Work Location: In person