Program Supervisor, Kate's Place

3 weeks ago

Regina, Canada The Salvation Army Full time

The Salvation Army is an international Christian church. Its message is based on the Bible; its ministry is motivated by love for God and the needs of humanity.

**Mission Statement** The Salvation Army exists to share the love of Jesus Christ, meet human needs and be a transforming influence in the communities of our world.

**Core Values** The Salvation Army Canada and Bermuda has four core values:
**Hope**:We give hope through the power of the gospel of Jesus Christ.
**Service**:We reach out to support others without discrimination.
**Dignity**: We respect and value each other, recognizing everyone’s worth.
**Stewardship**:We responsibly manage the resources entrusted to us.

**Position Purpose Summary**:
The Program Supervisor assists the Director of Resident Services in the development and supervision of the Kate’s Place program. The Program Supervisor administers case management for the residents and ensures needs of residents are met. In addition, the Program Supervisor monitors, trains, and supports the Resident Advisors.

This is a permanent full time position at 40 hours per week.

**KEY RESPONSIBILITIES**:
**Kate’s Place Program**:

- The Program Supervisor supervises the development and delivery of programs at Kate’s Place
- To ensure the environment and programming is supportive and nurturing and includes a high degree of youth worker and resident involvement and decision-making
- Ensures implementation and oversight of policies and procedures and ensures they are understood and adhered to by employees
- Maintains records on outcomes and completes a yearly report
- Supports the growth and development of the program
- Maintains and promotes a positive public image of the Salvation Army Kate’s Place by providing a high caliber of services and by dealing with the public and professional contacts in a courteous and professional manner
- Is part of the on-call rotation
- Participates in bi-weekly Team Meetings
- Participates in all Waterston Ministries Leadership Team meetings and Caseworker meetings
- Participates in community and Salvation Army forums as requested by Director of Resident Services

**Casework Accountabilities and Client Support**:

- Provide case management services for the residents of Kate’s Place
- Reviews referrals from Drug Treatment Court (DTC) and other sources with Director of Resident Services or designate and ensures all necessary information is available to make admission decisions
- Decisions on referrals to be made in a timely fashion when referral information is complete.
- Completes pre-admission house tours and provides information to potential residents and their workers, provides handbook, basic tour of main living areas
- Completes discharge processes when residents are discharged from the program, ensures resident’s belongings are packed,
- Builds and maintains a therapeutic milieu with workers and residents
- Ensures the physical and psychological needs of residents are being met through programming, individual counselling, etc.
- Arranges passes for residents
- Maintains regular contact with RDTC, Community Corrections, Probation Services, Electronic Monitoring Team, CPS, Regina Housing Corporation and those directly involved in the resident’s day to day well-being
- Completes reports and maintains records and for current and discharged residents and ensures staff reports meet program and Justice Standards
- Completes yearly reports on program outcomes
- Provides statistical and evaluative information to management and funders
- To support and encourage graduates of the program in their transition
- To support the efforts made to meet the residents’ spiritual needs and cultural practice

**Human Resources**:

- Oversight of the Kate’s Place mentoring of staff.
- To engage in regular supervision with the Director of Resident Services
- Ensures implementation and oversight of policies and procedures and ensures they are understood and adhered to by employees
- May participate in hiring, orientating, training, coaching, evaluating, and scheduling of staff in accordance with contracts and residential standards
- Assist with staff time sheets and ensures they are submitted for payroll purposes
- Monitors and assist with staff safety practices in compliance with health and safety standards and prepares, submits, and acts on incident reports; identifies proactive safety measures to the Director of Resident Services based on needs and concerns
- Assumes the role of a front-line residential advisor as needed
- To be responsible for own professional self-development

**Administration, Documentation & Reporting**:

- Assist with statistical reports (including SAMIS) and other documents for Administration
- Maintain accurate, comprehensive, legible, and current client file records.
- To assist in ensuring program vehicles are maintained and in safe working order
- Provides back up support for reception (answers phones, doors, etc. as needed)
- Record u

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