Operations Supervisor

1 week ago

Summerside, Canada Parkland Corporation Full time

Island Petroleum is part of the Parkland family of brands. Parkland is an independent supplier and marketer of fuel and petroleum products and a leading convenience store operator. We power a growing family of locally known brands and our team members serve retail, commercial, and wholesale customers across Canada, the United States, the Caribbean region and the Americas. As Parklanders our purpose is energizing people and business to get them where they want to go. We’re a passionate team of down-to-earth achievers, committed to getting our customer, colleagues and communities further, faster.

**Position Title: Operations Supervisor**

**Team and Location: Commercial - Summerside, PEI (Island Petroleum)**

**Salary from: $60,000/year**

**Position Summary**:
The Operations Supervisor is responsible for the day-to-day operations of the Summerside branch with respect to overseeing centralized support services (office, distillate plant, propane plant, warehouse/yard, and field work). We are looking for an individual who will take pride in providing exceptional customer service and will work to build the business and operate it in a safe and efficient manner.

**Key Responsibilities**:

- Ensure the facility and its employees are complying with all safety procedures set by the company.
- Ensure facility is safe and presentable for staff and customers at all times.
- Supervision of staff (multiple locations) including hiring, performance management & salary recommendations.
- Office responsibilities will include the management of resources, processes, and procedures related to: service coordination, service invoicing, fuel/propane/lubes invoicing and disputes, lubes inventory control, house account management, front counter coordination, and general branch administration (e.g. asset/tank management, generate and present/communicate reports, month-end close, receipt of payments and cash handling).
- Ensure customers (external and internal) always get the best possible service, and conducting field site visits to build and maintain our customer relationships.
- Perform basic sales functions.
- Identify opportunities to improve and take action to execute on these opportunities utilizing continuous improvement tools.
- All other duties as required.

**Qualifications and Skills**:

- Previous experience supervising employees
- Industry experience an asset
- Experience as a 3A or 1A Driver is considered an asset
- Experience working with MS Office (Outlook, Word, Excel)
- JDE experience an asset but training will be provided
- Must have a valid license and abstract in good standing
- Good communication skills both written and verbal
- Strong time management and attention to detail
- Good customer service skills
- Safety oriented

**We Offer**:

- Participation in Parkland Pledge, an employee-driven charitable giving program.
- Our Performance-based Annual Incentive Plan, an annual bonus awarding your performance.
- A share in our success through the Employee Share Purchase Plan and 100% company matching.
- Flexible medical and dental packages, a Health Care Spending Account, along with a supportive Employee and Family Assistance Program.
- In-house learning and development opportunities, leadership training, international opportunities.
- An employee referral program - earn up to $2000 for your referral.
- A focus on healthy living through wellness initiatives and an annual fitness reimbursement program.
- Discount Programs and Educational Scholarship Programs for family members.
- A safety focused work environment and ongoing safety training.

**Commercial Brand: Island Petroleum

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