Supervisor

3 weeks ago

Vancouver, Canada Lumiere Cafe Full time

**Who we are**

Lumiere Cafe is a start up company founded on the ambition and mentality of “I can do it better”.

We at Lumiere believe that the excitement of a perfect cup of artisanal coffee should not be limited to small locales, but on a scale that is worthy of enthusiasts from around the world. Good coffee should be sought out as a rarity, but also to have it widely available would mean that the one cup of coffee that every North American drinks a day would be the best it could possibly be. To us, that is what it truly means to “do it better”.

Our mission is to provide an elevated cafe experience to customers through the use of high quality raw ingredients processed carefully by specialised machinery, advanced preparation techniques, fresh food and beverage and an emphasis on excellent customer service.

**Why Join Us**

Lumiere Cafe aims to let more people know about high-quality artisanal coffee. We establish an innovative business philosophy, emphasize the cooperation between teams, break the traditional coffee industry management model, and refreshes customers' inherent impression of artisanal coffee. We focus on exploring all possibilities of our employees, provide systematic training and promote them from within the company. If you are motivated by challenges and are keen to innovate, Lumiere Coffee welcomes you to grow with us

**Open Opportunities**

Supervisor

**Job type**:Full-time & Part-time

**Working hours**:Dependent on scheduled availability

**Salary**: $19.75/hr with benefits

**Position Responsibilities**:

- Lead by example and assists the team in maintaining product quality and customer service standards
- Opening and closing the store
- Communicate with the Store Manager on any issues or concerns that may arise
- Observe staff performance and provide feedback
- Oversee activities in the cafe to ensure high quality foods are prepared and all food safety and sanitation standards are followed consistently
- Resolve quickly any complaints or issues related to coffee or food quality and know what procedures to take if the problem cannot be solved at the store level
- Ensure all equipment is in good working order
- Able to correct minor issues with equipment and/or know how to locate the correct resources in order to solve the problem
- Assist the Store Manager to maintain adequate stock of supplies
- Assist with serving customers by completing orders, as required

**Skills and Credentials Required**
- Good communication skills and customer service skills
- Accountable and committed
- Team player, handles conflicts effectively

**Experience**

Previous coffee shop experience preferred. Experience in a supervisory role in a fast-paced, high-volume food-service environment will be prioritized.

**Address**: 521 West Broadway, Vancouver, BC

**Job Types**: Full-time, Part-time

**Salary**: $19.75 per hour

**Benefits**:

- Dental care
- Vision care

Schedule:

- Monday to Friday
- Weekend availability

Supplemental pay types:

- Bonus pay
- Overtime pay
- Tips

Work Location: In person

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