Banquet Captain

2 weeks ago


Kelowna, Canada Eldorado Resort Full time

If you're looking for an exciting and rewarding opportunity to showcase your talent and join a team that brings out the best in each other, then we want to hear from you Eldorado Resort is currently looking for a Banquet Captain

Our beautiful lakeside property offers a wide range of exciting career opportunities. We offer competitive earnings potential, employee discounts on water sport rentals, fun social events, incredible colleagues, and last but not least, discounted hotel stays and food & beverage at all Argus owned Restaurants and Hotels

**What will you be doing?**

As a Banquet Captain, you would be responsible for overseeing the set-up and clean-up of food and beverage during banquet functions in the hotel's continuing effort to deliver outstanding guest service and financial profitability.
- Report for duty punctually, in full uniform according to appearance and grooming standards
- Promote and maintain a positive working relationship at all times with all the colleagues of Eldorado Resort
- Consistently offer professional, friendly and warm hospitality to all guests
- Foster and practice teamwork and cooperation with all other positions existing in the hotel
- Use empowerment to turn challenges into opportunities
- Supervise food and beverage service throughout banquet functions to ensure quality service and product quality
- Assist with the planning, organizing and execution of all banquet functions including, but not limited to, breakfast, coffee breaks, luncheons, dinners, cocktail receptions, galas, etc.
- Greet and welcome client representative and guests, responding to requests in a timely, friendly and efficient manner
- Participate in and lead department meetings
- Process banquet checks accurately and efficiently for payment
- Ensure guest satisfaction throughout the meal service
- Serve alcoholic/non-alcoholic beverages in accordance with federal, state, local and company regulations

**What are we looking for?**
- Previous work experience in Banquets within an upscale high volume establishment
- Basic knowledge of banquets and catering and good knowledge of wines/beverages
- Excellent interpersonal skills and a team player attitude
- Willingness to learn new concepts and ideas
- Serving it Right/SmartServe Certified
- Passion for food, beverage, and providing excellent customer service
- Ability to multi-task
- Strong oral and written communication skills
- Ability to stand for long periods of time

**Perks**
- Staff Accommodation
- Extended Health and Dental Benefits
- Employee and Family Assistance Program
- Employee discounts on accommodations, dining and marina at our sister properties (Hotel Eldorado, Manteo Resort and Eldorado Marina, and Hampton Inn & Suites Kelowna Airport, Home2Suites)
- An excellent work environment, with a focus on staff recognition and teambuilding
- Room for growth and development

**Don't miss this exciting opportunity to join our Eldorado Resort family**

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