Zoo Guest Services Attendant

2 weeks ago

Moncton, Canada City of Moncton Ville de Moncton Full time

**VISION**:
Atlantic Canada's leading zoo that educates and inspires conservation action

**MISSION**:
Working together to enrich the lives of animals and to provide visitor experiences that inspire a connection to and action for nature

**VALUES**:
Sustainable, Diverse, Creative, Engaged, Leaders

**CORE ORGANIZATIONAL**
**BEHAVIOURS**:
Accountability, professionalism, respect, and excellence

**ZOO GUEST SERVICES ATTENDANT & HILL SUPERVISOR.**
Magnetic Hill Zoo & Park - Job # C538
CLOSING DATE: NOON - APRIL 19, 2023

JOB SUMMARY:
This position is a seasonal casual position working 32-40 hours per week from mid-April to early January.

Responsibilities consist of providing access and ensuring visitor satisfaction by supervising students working at the Magnetic Hill Experience. Also, will provide guest services and assistance at the Magnetic Hill Zoo admission and the Wild Things Boutique.

This position reports to the Guest, Retail & Administrative Services Coordinator.

We thank all applicants for their interest; however, only those invited for interviews will be contacted.

For more information, please contact the Human Resources Department at

WORKING AT THE CITY OF MONCTON:
The Magnetic Hill Zoo's 40 acre park provides a friendly environment for visitors to experience an appreciation for and connection to more than 70 indigenous and exotic species. The Animal Care team strive to provide excellent care and enrichment for the lives these animals. The Zoo is divided into four distinct areas: the Americas, Africa, Asia, and Discovery.

Throughout the year, the Zoo hosts special seasonal events and fundraisers. Educational programming is also available.

This position is a non-unionized position.

EDUCATION:

- High School diploma or equivalent (GED).

EXPERIENCE:

- Experience in customer service is a requirement.
- Must have a minimum of six (6) months supervisory experience with the ability to manage multiple students.
- Must have experience with handling transactions, processing cash, credit, or debit payments, selling tickets, depositing funds into the bank, and managing cash floats.
- Experience in a retail environment, such as gift shops, or boutique is an asset.

LANGUAGE:

- Must be functional in both official languages (English and French). As per provincial language proficiency standards, functional is determined to be at the Intermediate+ (2+) level or higher.

KNOWLEDGE, SKILLS, AND ABILITIES:

- Basic computer skills with Windows and Microsoft Office.
- Must be physically able to work standing up for long periods and lift 30lbs.
- Attention to details.

CONTACT
- Must enjoy working with the public in a fast-paced environment.
- Must possess strong communications skills.
- Must enjoy working outdoors and in various weather conditions.

CONDITIONS OF WORK:

- The working hours may vary and include weekdays, evenings, weekends, as well as holidays.

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