Client Solutions Associate, Commercial

4 weeks ago

Toronto, Canada Gallagher Full time

About Us:
Gallagher is a global leader in insurance, risk management and consulting services. We help businesses grow, communities thrive and people prosper. We live a culture defined by _The Gallagher Way_, our set of shared values and guiding tenets. A culture driven by our people, over 40,000 strong, serving our clients with customized solutions that will protect them and fuel their futures.

At Gallagher, you can build a career whether it’s with our brokerage division, our benefits and HR consulting division, or our corporate team.

**Responsibilities**:
As the Client Solutions Associate, you will provide administrative support to the Commercial Client Service Team. Together you deliver tailored Insurance solutions, ensuring our clients are thoroughly protected against the effects of damage to commercial property and assets, loss of income due to unforeseen incidents or even damages to third parties. This role is a phenomenal entry point for anyone looking to build a career in the Insurance industry

**How You Will Affect the Business**
- You will be supporting a designated portfolio of clientele, playing an essential role in business retention, and ultimately ensuring clients have a seamless renewal experience.
- This role will update documents on company portals, prepare renewals and endorsements, process web-based changes. Assist in crafting client presentations, preparing RFPs and further strengthening insurance partner relationships.
- Identify areas of opportunity for process improvement, making full use of available CRM capabilities, technology and other Gallagher resources.

Qualifications:
**What Makes You Successful**
- With a passion for acquiring new skills and tackling new challenges, you seek a role where you will not only learn the business of insurance but also role that will allow you to have an immediate impact.
- Being in a fast-paced, dynamic environment brings out the best in you.
- You’re always able to prioritize effectively which allows you to exceed client expectations every time
- Working collaboratively and building relationships comes naturally to you, whether that’s with clients or colleagues - people love working with you, and you with them.
- Insurance is a highly technical field, but that complements your keen eye for detail - always being able to maintain the highest level of accuracy in your work. Highly tech-savvy, with an ability to learn new systems, tools and processes.

**Education and Experience**
- Secondary School Diploma required, College or University Degree strongly preferred.
- Successful completion of Insurance Broker License within 3 months of start date.
- A year of professional work experience required. Experience in an Insurance Brokerage or Customer Facing Environment highly preferred. Knowledge of EPIC broker management system considered an asse, but not required.
- An interest in pursuing Insurance Designations highly preferred (i.e. CAIB, CIP, CRM).

**What We Can Offer You**

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