Residential Counselor

**Job purpose**

The Residential Counsellor is responsible for monitoring and supporting the residents of the John Howard Society.

**Duties and responsibilities**

**Administration**
- Answer phones, greet the public and visitors with discretion
- Attend staff meetings as required
- Read all memos about the operation of the House and keep abreast of new developments relating to the Correctional Service of Canada
- Maintain daily office procedures
- Maintain resident’s in-house files and case notes on CAMS
- Read flimsy file/OMS information on all residents
- Develop Resident Action plans with residents and write monthly reports on each resident
- Enter reports on the Offender Management System (OMS) and CAMS
- Ensure ongoing collection of resident evaluations

**Management**
- Ensure the House is not left unattended by staff and remain awake for the duration of the shift
- Advise the House Director of House management concerns and infractions of House rules, curfews, or policies by residents
- Act as a member of the counseling support team, exchanging information related to residents’ concerns or direct the resident to appropriate resources
- Pack up the personal property of suspended or unlawfully at large residents and prepare a written inventory

**Client support**
- Establish positive communication with and maintain rapport with each resident
- Develop, implement and sustain an intervention plan suitable to the proposed client, and encourage the client's interest and participation
- Meet weekly (minimum) with each resident on the caseload
- Assist with the general needs of the residents

**Community Engagement**
- Maintain and facilitate communication with community resources and partners
- Confer with the Manchester liaison Parole Officers

**Qualifications**
- Experience working with vulnerable populations, including those with mental health, addictions, and developmental disabilities
- The skills to understand the use of authority in supervision and to intervene effectively in crises
- Two-year certificate in a relevant field

**Job Requirements**
- Correctional Services of Canada Enhanced Security Check
- Emergency First Aid

**Salary**: From $24.00 per hour

Schedule:

- 8 hour shift
- Weekend availability

Ability to commute/relocate:

- Victoria, BC V8T 2N8: reliably commute or plan to relocate before starting work (required)

Work Location: In person