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Fairmont Empress

3 months ago

Victoria, Canada Hotel Fairmont Empress Full time

Company Description

Recognized as one of Top 21 Iconic Hotels in the World by National Geographic Traveler magazine, honoured with Travel + Leisure Magazine's World's Best Award for Top 10 City Hotels in Canada, and awarded Best Historic Hotel in the Americas, Fairmont Empress is located in Victoria, BC overlooking the city's sparkling Inner Harbour.

This Forbes Four-Star, 4-Diamond property offers 464 beautifully appointed guest rooms and suites, Willow Stream Spa with signature West Coast experiences, Q at the Empress Restaurant featuring Pacific Northwest cuisine and award winning wine list, and Q Bar with its regionally focused cocktail culture was recently named to Canada's 50 Best Bars list. World famous Tea at the Empress is a bucket list experience in the hotel's sophisticated Lobby Lounge. Located on Vancouver Island, Canada's Castle on the Coast is the ideal starting point to explore British Columbia's stunning natural beauty.

**Job Description**:
**What is in it for you**:
Employee benefit card offering discounted rates at Accor properties worldwide
Exclusive Employee and Friends & Family Discounts at Fairmont Hotels
Exclusive access to the Pacific Northwest Food & Beverage Discount Program with 50% off at our dining destinations in Vancouver, Victoria, and Whistler
Opportunity to develop your talent and grow within your property and across the world
Complimentary meal during your shift through our Colleague Dining Program
Complimentary uniform laundering
Access to our Safety Footwear Reimbursement Program (up to $120 per year)
Access to our comprehensive benefits and wellness programs, including extended healthcare benefits and RMT, dental, vision, and complimentary counseling, wellness sessions, financial and family planning through LifeWorks
Access to our company-matched Defined Contribution Pension Plan (DCPP)
Opportunity to develop your talent through coaching and our Leadership Mentoring Programs
Hourly rate of $23.72 to 27.11

**What you will be doing**:
Prepare and service all food items for a la carte and or buffet menus according to hotel recipes and standards
In conjunction with the Chef de Partie or Journeyperson; proactively prioritize tasks to ensure a consistently high level of service and quality of food for our guests
Consistently ensures food quality, consistency and quantity are meeting established expectations
Consistently demonstrates positive behavior and performance
Ensures all established food safety protocols are followed, maintains the kitchen in a neat, clean and organized manner
Ensures food cost is managed; by controlling food waste through FIFO rotation, proper ordering, storage and preparation of all foods
Ensures productivity and labour cost are managed; by maintaining a focused and productive approach to daily tasks
Possess a complete understanding of the menu, recipes and presentations, aware of potential food allergens in each dish
Contribute ideas to menu development, assist with recipe creation and documentation
Liaise with other departments such as Banquets, Restaurants and Stewarding to ensure excellent communication in order to achieve smooth operational outcomes
Other duties as assigned

**Qualifications**:
**Your experience and skills include**:
A minimum of 1-year recent (in the last year) experience in a hotel or restaurant kitchen at a comparable level of luxury service as a prep cook, apprentice, 3rd cook or similar role
Possess a Cook's Training certificate from a High School, College or University
Current Food Safe level 1 or equivalent recognized food safety certificate, (colleagues are responsible for maintaining their food safe certification)
Successful demonstration of a high level of technical and artistic culinary skills assessed during a practical cooking test
Successful demonstration of high level culinary and food safety knowledge assessed through a written test
Willing and able to taste all food products - i.e. meats, seafood, produce, dry goods, dairy
Completely fluent English language skills; both written and verbal
A proven ability to communicate effectively, work within a team and delegate to others
Excellent organizational skills, and shows initiative with ability to work well with little supervision
Exercises sound decision making, with the ability to prioritize tasks appropriately
Demonstrated a high level of responsibility and accountability
Demonstrated commitment to provide excellent service and exceed guests' expectations
Must be able to work flexible shifts, evenings, weekends, holidays, with either early start or late finish times

Additional Information

**Physical Aspects of Position (include but are not limited to)**: Frequent standing and walking, Occasional bending and kneeling, Occasional carrying and lifting

**Your team and working environment**: Welcome to Canada's Castle on the Coast. The Empress Hotel sits proudly at the centre of culture and history in Victoria, British Columbia. This is the best of all worlds