Case Worker

1 month ago

Charlottetown, Canada The John Howard Society of PEI Full time

**Key Duties/ Responsibilities**:

- Reports directly to the Wrap Around Housing Program Manager
- Accept referrals from a range of sources including self referrals, community-based

organizations and Government organizations
- Assess client needs based on based on bio/psycho/social requirements using the

Service Prioritization Decision Assistance Tool and internal assessment tools
- Advocate for clients in regards to community and government agencies and clarify

processes and procedures in order to assist clients
- Create a goal-oriented case plan for clients which reflects the needs and wishes of the client
- Provide a strengths-based, trauma-informed approach which promotes life stabilization when supporting clients
- Work with various community and Government agencies to organize a support network

to assist in finding and maintaining safe and secure housing
- Connect individuals to resources in their homes & communities to address their housing needs and enhance their support networks
- Work collaboratively with the clients while providing intervention as needed
- Participate in case conferences with community agencies
- Record client work using the HIFIS database
- Be prepared to work in a range of settings including the client’s home, community settings, health facilities and the Provincial Correctional Centre
- Record data and write reports when required
- Other duties may be required

**Key Skills Required**:

- A working knowledge of housing issues and homelessness
- A working knowledge of Federal and Provincial Social Programs
- The ability to work independently as well as in a team environment
- The ability to organize, prioritize and multitask
- The ability to conduct assessments with clients
- The ability to evaluate risk
- The ability to problem-solve creatively
- The ability to work well under pressure while maintaining a positive attitude
- Strong communication skills, both written and oral and the ability to communicate at a variety of levels
- Have a solid knowledge of and use with tools used to perform tasks (computer, cellphone, printer, scanner etc
- Possess a good knowledge of the Island geography
- Possess a working knowledge of community resources and how to access them

**Excellent interpersonal skills**
- Demonstrable initiative and drive to seek resources and implement change
- The ability to represent/promote the organization in a positive manner within the

community and with clients
- The ability to be a public advocate for your client

**Qualifications**:

- University degree in human services and/or post-secondary education in the field of

human services
- At least 2 years experience working in client-facing services (in health or social work)
- Experience working with marginalized populations (including but not limited to individuals experiencing homelessness, individuals who use substances, individuals with mental

health issues)
- ASSIST training would be an asset
- CPR- First aid certified would be preferred
- Ability to advocate effectively on behalf of the clients
- Understand and practice professional boundaries
- Criminal record check is required
- Must have a valid Prince Edward Island driver’s license and have access to reliable,

insured transportation.
- Must be legally eligible to work in Canada.

**Job Types**: Full-time, Fixed term contract
Contract length: 12 months

Pay: $24.00 per hour

**Benefits**:

- Disability insurance
- Employee assistance program
- On-site parking
- Paid time off

Schedule:

- Day shift
- Monday to Friday

Ability to commute/relocate:

- Charlottetown, PE C1A 4B4: reliably commute or plan to relocate before starting work (required)

Work Location: In person

Application deadline: 2024-11-29

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