Summer Student

4 weeks ago


Peterborough, Canada Peterborough Utilities Group Full time

**SUMMER STUDENT EMPLOYMENT - GUEST SERVICES/PUBLIC EDUCATION**

**Location**: Riverview Park & Zoo

**Reports to**: Program Supervisor

**Hours**: 40 hours per week, includes shifts on weekends

**Wage**: $16.50 per hour

**Job Purpose**:
The Guest Services attendant operates the Front Gate Admission and reservation system, the RPZ Guest Services and gift shop including the resolution of guest inquires/ needs as well as merchandise sales. The Guest Services position is part of our Public Education Team and is reuqired to help deliver tours and education programs. This job requires working weekends and STAT holidays.

**Major Accountabilities**:

- Front gate guest admission, reservation booking system management, including COVID19 screening and monitoring safety protocals of guests upon entry.
- Providing guests with information about the Park and Zoo animal collection, facilities, schedules programs, events ect.
- Inventory tracking and maintenance
- Supporting the conservation exhibit and education program as required
- Providing retail services for Park & Zoo souvenirs/merchandise in gift shop
- Maintaining daily cash and inventory recoreds
- Emergency/Special Services which may include first aid
- Other duties as assigned

**Qualifications**:
Enrolled in Post Secondary education programs, related to in Ecology, Conservation Biology, Fish and Wildlife, Zoology, Hospitality, Business Administration or Travel & Tourism or other related discipline. Must be returning to full time studies in Fall 2023

**Experience**:
Customer Service experience

Previous public speaking experience

Knowledge of animals, wildlife and current issues in environmental conservation, zoo and zoo programs

**Skills**:

- Excellent organizational skills
- Must be self motivated and require limited supervision
- **Must have a G driver's license**:

- Must be willing to work in an environment that requires customer interaction
- Demonstrated excellent safety record and attitude
- Excellent working knowledge of social media and contact management software considered an asset.
- First Aid/CPR considered an asset

**Competencies**:
Communication

Safety

Co-operation

Customer Service

Dependability

Quality

Teamwork

PUG has a manditory COVID19 Vaccination Policy in place.



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