Processing / Receptionist Backup

To provide excellent customer service to clients, business partners and general public. As an integral member of the team, you will be the face of the company/branch, adding to the professionalism of the office by bringing the highest level of expertise in administrative skills and demonstrating a superior level of customer service.

**JOB RESPONSIBILITIES**

BACKUP TO RECEPTIONIST:

- Answer all incoming calls, transfer calls and/or take messages;
- Greet customers, vendors and business partners and provide customer service;
- Take customer payments and submit receipts;
- Prepare and make daily bank deposit;
- Enter data into broker/company interface;
- Receive all incoming/outgoing faxes and distribute them;
- Open, sort, and distribute mail;
BACKUP TO PORTAL ENTRY CLERK:

- Enter information into the Insurance Company database as per policy change form requested by Broker

PROCESSING:

- Review and ensure accuracy of policy documents verifying that all questions have been answered from the policy change request;
- Transact billing to customers
- Prepare policy documents and invoices to be sent to client;
- Review documents/transactions as per requested by accounting dept.;
- Review accounts receivable sending out customer statements when needed;
- Perform other duties as assigned.

**QUALIFICATIONS**
- Post-secondary education;
- Bilingual in English and French;
- Good verbal and written communication skills in English and French;
- Working knowledge of Microsoft Office;
- Strong organizational skills, flexibility, and an ability to work in a fast-paced environment;
- Strong attention to detail, analytical and problem solving skills;
- Self-starter, highly motivated, client focused and team player.

**Job Type**: Full-time, Permanent

**Benefits**:

- Dental care
- Employee assistance program
- Extended health care
- Life insurance
- On-site parking
- Paid time off
- Vision care

Let GoToInsure help you achieve your career goals in a culture that offers growth and balance. Our commitment to our employees is to offer a competitive compensation package which includes a comprehensive benefits program and a commitment to ongoing professional development.

If you are interested in this exciting, challenging position please send us your resume.