Web Hosting Sales and Support Representative

2 weeks ago


Toronto, Canada Register.ca Inc. Full time

We are a customer focus and innovative company. We adhere to the highest professional ethics in our operation. To our employees we offer a dynamic, friendly and flexible work environment.

Position: Web Hosting Sales and Support Representative

Type: Full Time Permanent
Primarily on site, occasional remote work

Office Location: Don Mills/York Mills area (North York, Toronto)

Responsibilities include:

- Providing technical and pre-sale support to clients via phone, chat and ticketing system
- Working closely with the product manager to improve the FAQ, Knowledgebase system and documentation.
- Assisting with marketing campaigns, newsletters and social media

Qualifications include:

- Minimum of 2 years similar work experience, sales background an asset.
- Excellent verbal communication skills.
- Understanding of Internet related technologies such as DNS, FTP and WHOIS.
- Attention to details, strong troubleshooting and problem solving skills.
- Knowledge of web design, CSS, Dreamweaver, Photoshop and/or web programming a plus.

Education: University Degree or College Diploma in a related field

We thank all applicants for their interest, but advise that only those selected for an interview will be contacted.

**Job Types**: Full-time, Permanent

**Salary**: $16.00-$25.00 per hour

**Benefits**:

- Extended health care
- On-site parking
- Wellness program
- Work from home

Schedule:

- 8 hour shift
- Monday to Friday

Supplemental pay types:

- Bonus pay
- Commission pay

Ability to commute/relocate:

- Toronto, ON M3B3H9: reliably commute or plan to relocate before starting work (required)

Application question(s):

- Important: Please provide details about your experience with webhosting or domain names.

**Experience**:

- webhosting or domain name: 1 year (required)

Work Location: Hybrid remote in Toronto, ON M3B3H9


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