Security Coordinator Team Leader

6 months ago

Brampton, Canada Johnson Controls Full time

**Unleash your potential with the Johnson Controls team**:
As a global leader in smart, healthy and sustainable buildings, our mission is to reimagine the performance of buildings to serve people, places and the planet. **Join our winning team and pave the way for a bright future. **With our extensive reach across various industries worldwide, our teams are uniquely positioned to support and empower you. You will have the opportunity to develop yourself through meaningful work projects and learning opportunities. We strive to provide our employees with an experience, focused on supporting their physical, financial, and emotional wellbeing.

Join the Johnson Controls family and thrive in a culture that values your voice and ideas.

**Your next incredible opportunity is just a few clicks away**

**Here's what we have to offer**
- Competitive pay.
- Paid vacation, holidays, and sick time.
- Comprehensive benefits package, including retirement savings plan, medical, dental, and vision care - available from day one.
- Extensive product and on-the-job/cross-training opportunities, supported by our outstanding internal resources.
- Encouraging and collaborative team environment.
- Dedication to safety through our Zero Harm policy.
- JCI Employee discount programs (The Loop by Perk Spot).
- Company vehicle, tools, and equipment provided to complete all jobs.
- Scheduling and management support.

**What you will do**

As a Security Install/Service Team Lead for Johnson Controls, you will be responsible for overseeing a team of up to six staff members involved in installation and service coordination. Your primary objective will be to ensure adherence to operational procedures and standards, including OPA's (Operational Policies and Procedures) and SOX (Sarbanes-Oxley Act) policies and procedures. You will play a crucial role in managing various aspects of the installation and service process, from invoicing and procurement to job completion and vendor communication. Additionally, you will be responsible for providing ongoing training to the team, overseeing and approvals of schedules, timesheets, and ensuring compliance with all relevant regulations. This position offers the opportunity to lead a dynamic team in a fast-paced environment, contributing to the success and growth of Johnson Controls.

**How you will do it**
- Oversee the cancellation process for installations and services, ensuring compliance with company policies and procedures.
- Manage progress billing, milestone creation, and manual invoice creation and submission. Resolve invoicing disputes by providing breakdowns as necessary.
- Ensure timely closing and completion of installation and service jobs, including resolving any outstanding issues.
- Handle supplier invoices on hold, PO creation and requisitions, cost transferring, and PO transferring.
- Generate cost overrun reports and loss-making reports to identify areas for improvement and cost-saving opportunities.
- Order equipment for installations and services, communicate with vendors for up-to-date quotes, and compare pricing.
- Set up new vendors in Oracle, address item-master pricing issues, and assist vendor teams with contact information and addresses.
- Investigate and troubleshoot any problems that arise during the installation and service process.
- Provide ongoing training to staff on OPA's and create training documents as needed.
- Generate WIP (Work in Progress) reports, schedule and conduct WIP meetings, and compare WIP data for performance analysis.
- Prepare for operational meetings by ensuring team updates slides are timely and accurate, and send them to the manager.
- Utilize Kronos reports for installer/service timesheet tracking, update Smartsheets, and manage STAT Decs (Statement of Declarations) and TCAs (Trailing Cost Accruals).
- Handle job reassignments, update PATP (Propose Authorization to Proceed) forms, and manage the PATP process. address negative change orders and reductions in scope, ensuring all changes are properly documented and communicated.
- Coordinate service activities through Mastermind software to ensure efficient scheduling and execution.
- Resolve any PO issues and generate PO Finally Closed Reports to ensure accurate financial reporting.
- Confirm with buyers and AP (Accounts Payable) if invoices are paid and finally closed, maintaining clear dashboards for tracking.

**What we look for**

**Required**
- Previous experience in a similar role within the security industry or related field.
- Strong understanding of OPA's and SOX policies and procedures.
- Proficiency in Oracle and Microsoft Office software.
- Excellent communication and interpersonal skills.
- Strong organizational and problem-solving abilities.
- Ability to manage and prioritize multiple tasks effectively.
- Attention to detail and accuracy in financial reporting.
- Leadership skills and the ability to motivate and develop team members.

JCI employees are valued members of the Johnson

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