Patient Counsellor

**Lumea **is a state-of-the-art surgical centre performing refractive and premium cataract procedures.

We are currently seeking a part time **Patient Counsellor** to join our team.

**Core Competencies**
- Professional personality & appearance
- Strong computer skills
- Warm, caring and friendly personality
- Excellent time management skills
- Creative and innovative thinker
- Great problem solver
- Accountable, dependable & flexible
- High level of ethics and integrity
- Tidy and organized
- Articulate, with great communication (verbal & written) skills
- Highly proficient in English language (verbal and written)
- Strong team player as well as an independent thinker
- Determined and committed to the success of the organization
- Flexible and willing to accommodate some evenings if necessary

**Job Duties**
- Provides a clear channel of communication and coordination to all doctors, staff, patients, vendors & referring physicians
- Is warm, caring & provides excellent patient experiences at all times
- Ensures standard operating procedures in the clinic are adhered to at all times
- Performs all duties relating to patient education in a professional, knowledgeable fashion
- Keeps a strong pulse & knowledge based on procedures & technology offered at the clinic
- Advises the clinic manager of deficiencies that may exist & strategizes on continuous improvement plans
- Corresponds professionally & knowledgeably with referring doctors
- Completes all tasks in a timely & accurate manner with great attention to detail
- Performs diagnostic testing as required during the consultation process
- Supports peers within the clinic to promote a strong team environment

**Experience**

Previous experience in an ophthalmology clinic or relevant role is an asset, however outstanding individuals who possess strong relevant skills will be considered.

**Education **Minimum Grade 12 minimum

Remuneration will be based on skill set and experience.

**Job Types**: Part-time, Permanent

Pay: $22.00-$24.00 per hour

Expected hours: 16 - 24 per week

**Benefits**:

- Extended health care
- On-site parking

Schedule:

- Monday to Friday
- Weekends as needed

Application question(s):

- Are you a strong team player with a positive attitude?

**Experience**:

- Ophthalmology: 1 year (preferred)

**Language**:

- fluent English (required)

Work Location: In person