Server-alforno Bakery

Alforno Bakery and Cafe is looking for servers to join the team. We have varied shifts with full and part-time hours. Joining our team at Alforno Bakery & Cafe will have you working alongside industry leaders dedicated to service and quality within Teatro Group. Teatro Restaurant Group has strived to provide the highest level of distinctive and memorable dining experiences. Our family of restaurants all adhere to the same philosophy: we are meticulous in sourcing out the finest ingredients possible for our guests, delivering incredible food with service that is attentive, sincere, and focused on details.

The Server will be responsible for providing high-levels of customer service to all restaurant patrons by providing prompt service, taking accurate orders, and maintaining a strong working knowledge of all menu items and daily specials. The server will perform customer service duties in a friendly and professional manner at all times, and ensure that the customers have an enjoyable dining experience.

What you will do as a Server
- Greet customers and discuss the type, quality, and quantity of merchandise or services required
- Take orders from clients and prepare merchandise for purchase
- Prepare sales and accept cash, cheque, credit card, or automatic debit payment
- Replace used stock, rotate current stock and ensure satisfactory inventory levels
- Maintain cleanliness of the cafe throughout shift
- Maintain sales records for inventory control
- Operate computerized inventory record keeping and re-ordering systems
- Understand and follow all pertinent Food Safety guidelines, procedures, and requirements
- Engage and interact with customers to create a positive experience
- Generate sales
- Maintain a high level of customer service
- Participate in merchandising and promotional activities
- Ensure accuracy in all transactions, inventory, and procedures
- Maintain a high level of product and service knowledge
- Work in partnership with Managers and other employees to maximize store sales and in-store presence
- Maintain a professional appearance, demeanor, and attitude at all times
- Perform both opening and closing duties

What we are looking for
- High School Diploma, G.E.D. or equivalent preferred
- A minimum of two years serving experience is required
- Ability to work in a fast-paced, dynamic environment
- Ability to make excellent sales to achieve performance in alignment with organizational goals and objectives
- Excellent customer service and communication skills
- Motivated and creative team player
- Strong knowledge of retail sales principles, methods, practices, and techniques
- Ability to build and maintain lasting relationships with customers
- Excellent listening skills
- Exceptional written and verbal communication skills
- Self-motivated with high energy and an engaging level of enthusiasm
- Ability to perform basic calculations and mathematical figures
- Ability to work individually and as a part of a team
- High level of integrity and work ethic