Health Center Receptionist

3 months ago

Indian Brook, Canada Sipekne'katik Band Council Full time

**Job Summary**
Reporting to the Health Director, the Health Center Receptionist provides administrative and additional support services to the Health Centre including specific duties related to coordination, monitor and tracking services to the Suboxone Program. This will include greeting the public and directing inquires, scheduling meetings, directing drop in traffic to the appropriate offices, receiving and redirecting telephone calls, distributing incoming mail, preparing outgoing mail and maintaining an attendance register. This position will be required to maintain a pleasant cooperative, efficient and professional working relationship with staff and general public

**Responsibilities**
- Safeguard patient privacy and confidentially
- To play a key role in the maintenance of records. This would include the creation of new charts for new clients are admitted into the Suboxone program
- To assist in the management of development clinics:
Creating new charts and organizing previous charts as required

Faxing referrals and maintaining a referral registry
- To assist in the management of health clinics:
Scheduling appointments

Ensuring the forms are available and accessible

Faxing referrals and maintaining a referral registry
- To assist the nurse in the case management of Diabetic clients, to include scheduling of routine checks, Footcare, Hearing, Dentist, Dental Hygienist, Diabetes and other client services that are offered at the health center
- Order clinical cleaning supplies as required
- Ability to work with difficult clients in stressful situation’s
- Answer incoming calls - Accurately directs caller to the appropriate people courtesy and professionally
- Answers client’s inquiries, as needed and /or directs the inquiry to the person best able to answer
- Register new clients according to established office protocols
- Assist patients to complete all necessary forms
- Verify and update patient information
- Direct Patients through appointment as scheduled
- Schedule appointments as required
- Confirm upcoming appointments for Doctors, Nurse Practitioner, Dentist and Dental Hygienist
- Willing to take more training - Must be able to work as a part of the team and independently
- The receptionist will be expected to help in the reception area to keep appointments, calls, and visits running smoothly

**Requirements**:

- Medical Office Administration Certificate is required
- Experience is an asset
- Must be able to effectively deal with the public
- Needs a knowledge of medical terminology
- Must have Valid Driver’s license and reliable transportation
- Must have current CPR, WHMIS and OHS
- Experience working in a First Nations Community is preferred.
- A NS Child Abuse Registry and Criminal Records check is required.

**Job Types**: Full-time, Fixed term contract
Contract length: 12 months

Pay: $34,962.20 per year

Additional pay:

- Overtime pay

**Benefits**:

- Casual dress
- Discounted or free food
- Employee assistance program
- Extended health care
- On-site parking
- RRSP match

Flexible language requirement:

- French not required

Schedule:

- Monday to Friday

Application question(s):

- Do you have experience working in Mi'kmaw communities and knowledge of the Mi'kmaw ways on knowing and being?
- Do you have knowledge of Indigenous and/or Mi’kmaq culture and community?

**Experience**:

- Medical office experience: 1 year (required)
- Microsoft Powerpoint: 1 year (required)
- Microsoft Office: 1 year (required)
- Front desk: 1 year (required)

Work Location: In person

Application deadline: 2024-10-03
Expected start date: 2024-10-21

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