Support Technician
4 days ago
Responsibilities:
- Receive incoming incidents and service requests from ticketing system.
- Maintain and troubleshoot PC network connectivity in order to provide maximum uptime.
- Follow standard Support Technician operating procedures, accurately log all support technician requests using call tracking software.
- Setup and Test PC's for new and/or existing users
- Research and make recommendations for new software and hardware as needed
- Respond to user hardware and software problems
- Test and document corporate initiatives as assigned by Manager
- Assist with management of mobile devices
- Escalate unresolved issues to the next level of support.
**Requirements**:
- Bilingual Fluent in French and English (written and spoken)
- Thorough knowledge of Windows Operating Systems (Windows 7&10)
- Thorough knowledge of Microsoft Office (2013/2016/365)
- Experience with Azure Active Directory & Active Directory management
- Enterprise Level Antivirus Experience & VPN Experience
- Experience with Multi-Factor Authorization (MFA)
- Experience with multiple technologies including operating systems, wireless networks, security software, imaging software, and databases
- Familiarity with mobile devices (smartphones/tablets)
- Experience with PC hardware build and troubleshooting
- Ability to train new individuals, transfer knowledge and assume new responsibilities
- Strong attention to detail
- Strong communication skills including active listening skills, reading and writing detailed yet concise responses to inquiries
- Conceptual thinker Able to ignore extraneous info, think critically, and formulate an effective course of action
**Salary**: $25.00-$28.00 per hour
**Benefits**:
- Extended health care
- RRSP match
Schedule:
- 8 hour shift
- Monday to Friday
Ability to commute/relocate:
- Ottawa, ON: reliably commute or plan to relocate before starting work (required)
Application question(s):
- Are you fully vaccinated?
- Do you know how to speak French?
- What's your preferred rate per hour?
-
IT Support Technician
24 hours ago
Ottawa, Canada Kinaxis Full timeAt Kinaxis, who we are is grounded in our common belief that people matter. Each one of us plays an important part in accomplishing our work, building our culture and making a global impact. Every day, we're empowered to work together to help our customers make fast, confident planning decisions. This is how we create a better planet - for each other, for...
-
Bilingual Support Technician
4 days ago
Ottawa, Canada Eclaro Full time**Bilingual Support Technician (Technology)** **About the Role** From employees to clients, we strive to build lifelong personal relationships that are far more than just "business ". We believe in being good people, doing a great job and doing the right thing. Because for us, it's personal. In this 6-month contract in our multi-national IT Shared Services...
-
Computer Support Technician
3 days ago
Ottawa, Canada Techsupport Technology Services Full time**TickTockTech.ca** is one of Canada’s fastest growing technology service providers. We are presently looking for full and part time Computer Support Technicians for the Ottawa area. Full time technicians consistently earn between $3,500 to $5,000 per month depending on experience. If you would like to pursue this opportunity further, please send a PDF...
-
Desktop Support Technician
1 day ago
Ottawa, Canada Sybex Support Services LLC Full time**Job Types**: Part-time, Freelance Schedule: - Day shift - Monday to Friday - Night shift - On call - Weekends as needed **Experience**: - IT support: 1 year (preferred) Licence/Certification: - CompTIA A+ (preferred) Work Location: In person
-
Desktop Support Technician
2 days ago
Ottawa, Canada Sybex Support Services LLC Full time**Job Type**: Part-time Schedule: - 8 hour shift - Day shift - Monday to Friday - Morning shift - Weekends as needed - Weekends only **Experience**: - IT support: 1 year (preferred) Licence/Certification: - CompTIA A+ (preferred) Work Location: In person
-
IT Service Support Technician
6 days ago
Ottawa, Canada Convergint Technologies Ltd Full timeConvergint is looking for a results-driven Security IT Service Support Technician to join Convergint in our Ottawa location. This position is responsible for installing, programming, system start-up/check-out, certification, and related customer training on assigned Security projects including small to large projects that can have a higher degree of...
-
Security IT Service Support Technician
6 days ago
Ottawa, Canada Convergint Technologies Ltd Full timeConvergint is looking for a results-driven Security IT Service Support Technician to join Convergint in our Ottawa location. This position is responsible for installing, programming, system start-up/check-out, certification, and related customer training on assigned Security projects including small to large projects that can have a higher degree of...
-
Desktop Support Technician
3 days ago
Ottawa, Canada Payments Canada Full timePayments Canada allows employees to work in an environment that best promotes their health and productivity, while providing quality in-person events and office experience. We aim to hire locally within the greater Ottawa and Toronto regions. - Get to Know Us We are a unique organization at the center of the payments ecosystem and Canadian economy. We are...
-
Desktop Support Technician
3 days ago
Ottawa, Canada Ovation Workspace Services Full timeDesktop Technician will provide day to day local **Salary**: $28.00-$42.00 per hour Schedule: - 8 hour shift Ability to commute/relocate: - Ottawa, ON K2K 2T6: reliably commute or plan to relocate before starting work (required) Application question(s): - Have you taken covid vaccination? **Education**: - Bachelor's Degree...
-
Desktop Support Technician
2 days ago
Ottawa, Canada Ovation Workplace Services Full timeDesktop Technician will provide day to day local Pay: $28.00-$40.00 per hour Schedule: - 8 hour shift Ability to commute/relocate: - Ottawa, ON K2K 2T6: reliably commute or plan to relocate before starting work (required) Application question(s): - Have you taken covid Vaccination? **Education**: - Bachelor's Degree (required) **Experience**: -...
-
Board Certified Behavior Analyst
4 days ago
Ottawa, Canada Pinnacle Support Full timeBoard Certified Behavior Analyst (BCBA) at Pinnacle Support Are you a highly skilled and dedicated Board Certified Behavior Analyst (BCBA) looking for a rewarding opportunity to significantly impact the lives of individuals with behavioral challenges? If so, we invite you to join our team as a BCBA at Pinnacle Support. About Pinnacle Support: Pinnacle...
-
Deskside Support Technician
2 days ago
Ottawa, Canada Nova Networks Full timeAs a Deskside Support Technician, your responsibilities will include: - installation and support of Windows based desktops, laptops and peripherals, as well as IMac support - resolution of software issues as they relate to Windows OS - system maintenance and recovery tasks - providing general troubleshooting on OS ensuring functionality. Ability to work in...
-
Help Desk Support Technician
3 days ago
Ottawa, Canada Bridgenext, Inc Full timeCompany Overview: Bridgenext is a global digital consultancy that helps clients innovate with intention and realize their digital aspirations by creating digital products, experiences, and solutions around what real people need. Our global consulting and delivery teams facilitate highly strategic digital initiatives through digital product engineering,...
-
IT Support Technician
4 days ago
Ottawa, Canada MCW Group of Companies Full timeWednesday, July 10, 2024 Since 1964 the MCW Group has built a solid reputation for the delivery of Professional Consulting Engineering Services, Energy Management Services, and Engineering Development Services. The systems designed by the MCW Group of Companies are built to deliver energy effectively in the form of lighting, heating and cooling, as well as...
-
Support and Repair Technician
23 hours ago
Ottawa, Canada Thales Full timeLocation: Ottawa, Canada Thales people architect identity management and data protection solutions at the heart of digital security. Business and governments rely on us to bring trust to the billons of digital interactions they have with people. Our technologies and services help banks exchange funds, people cross borders, energy become smarter and much...
-
Deployment & Support Technician (Saas)
6 days ago
Ottawa, Canada Solink Full time**DEPLOYMENT & SUPPORT TECHNICIAN (SaaS)** A job at Solink means working with an amazing team and tackling one of the biggest data problems out there. We are venture backed and focus on continuous execution to delight our customers. We have a creative and collaborative work environment, and all of our employees have meaningful equity in the company. **Are...
-
Deployment & Support Technician (Saas)
3 days ago
Ottawa, Canada Solink Full time**DEPLOYMENT & SUPPORT TECHNICIAN (SaaS)** A job at Solink means working with an amazing team and tackling one of the biggest data problems out there. We are venture backed and focus on continuous execution to delight our customers. We have a creative and collaborative work environment, and all of our employees have meaningful equity in the company. Are...
-
Deployment & Support Technician (Saas)
3 days ago
Ottawa, Canada Solink Full time**DEPLOYMENT & SUPPORT TECHNICIAN (SaaS)** A job at Solink means working with an amazing team and tackling one of the biggest data problems out there. We are venture backed and focus on continuous execution to delight our customers. We have a creative and collaborative work environment, and all of our employees have meaningful equity in the company. Are...
-
Computer Lab Support Technician
1 day ago
Ottawa, Canada High Tech Genesis Full timeLocation: Ottawa, ON High Tech Genesis is looking for a dedicated Lab Support professional with a passion for hands-on technical work. Do you thrive in fast-paced environments and excel in managing IT infrastructure? We are currently seeking a talented individual to join our team as an IT Lab Technician. This is an excellent opportunity to showcase your...
-
Bhjob15656 17824 - Lab Support Technician
4 days ago
Ottawa, Canada Myticas Consulting Full time**Lab Support Technician** **Location**:Ottawa - Onsite Hybrid **Term of Contract**:14 Months + **DESCRIPTION** Coordinate and perform installations, preventive and remedial maintenance of servers and storage equipment located within the LAB computing environment. Adhere to administrative policies and escalation procedures. Interface with server and...