Key Holder/sales Associate

Job Summary:
We are seeking a highly organized and responsible individual to join our team as a Keyholder in our licensed cannabis retail store. As a Keyholder, you will play a crucial role in ensuring the smooth operation of the store, maintaining security measures, and providing exceptional customer service. This position requires a strong understanding of cannabis products, industry regulations, and the ability to lead a team effectively. If you are passionate about cannabis, customer satisfaction, and are eager to contribute to the growth of our store, we invite you to apply.

**Responsibilities**:
Oversee the day-to-day operations of the cannabis retail store, ensuring compliance with all regulatory guidelines and company policies.

Serve as a role model for exceptional customer service, assisting customers with product selection, providing accurate information, and resolving any issues or concerns.

Maintain a clean and organized store environment, including product displays, inventory management, and general housekeeping duties.

Monitor inventory levels, conduct regular stock checks, and place orders to ensure adequate product availability.

Handle cash transactions, including opening and closing the register, reconciling cash, and preparing daily sales reports.

Collaborate with the management team to develop and implement strategies to drive sales, improve customer satisfaction, and meet business targets.

Assist with receiving and stocking inventory, checking for product quality and accuracy, and maintaining accurate records of incoming and outgoing shipments.

Adhere to all security protocols, including monitoring surveillance systems, verifying identification, and preventing unauthorized access or theft.

Stay updated on industry trends, product knowledge, and regulatory changes to provide accurate information to customers and maintain compliance.

Qualifications:
Minimum high school diploma or equivalent; additional education or training in business, retail management, or related fields is a plus.

Prior experience in a retail role in the cannabis industry required.

Cannsell Certificate Required

Strong knowledge of cannabis products, strains, consumption methods, and their effects.

Familiarity with local and Provincial regulations governing cannabis sales and possession.

Excellent interpersonal and communication skills, with the ability to interact effectively with customers, team members, and management.

Proven leadership abilities, with experience in supervising and motivating a team.

Detail-oriented.

Ability to handle cash transactions accurately and maintain strict cash handling procedures.

Basic computer skills, including experience with point-of-sale systems and inventory management software.

Must be19 years of age or older and pass any required background checks or licensing processes.

Must be able to work evenings and weekends.

To apply, please submit your resume and a cover letter highlighting your relevant experience and why you are interested in the position. We thank all applicants for their interest, but only those selected for an interview will be contacted.

**Job Type**: Part-time

Pay: From $16.55 per hour

**Benefits**:

- On-site parking

Day range:

- Every Weekend
- Monday to Friday

Flexible Language Requirement:

- French not required

Shift:

- 4 hour shift
- 8 hour shift
- Afternoon shift
- Evening shift

Work setting:

- Specialty store

Ability to commute/relocate:

- Beeton, ON L0G 1A0: reliably commute or plan to relocate before starting work (required)

**Education**:

- Secondary School (preferred)

**Experience**:

- sales: 1 year (preferred)
- Customer service: 1 year (preferred)

Licence/Certification:

- CannSell (required)

Work Location: In person