Pc Technician

3 days ago


Victoria, Canada Echo Communications Ltd Full time

Minimum 1 year work experience or equivalent education.
- An ability to provide desktop support both on-site and remotely.
- Able to reliably work in a high-pressure SLA environment.
- Familiar with VM Software, with knowledge on how to create, repair and troubleshoot a “Gold Image” or other VM Templates.
- Retains a high-level of attention-to-detail, keeping on top of your tickets and making sure they are up to date.
- Ability to service conferences, both on-site and remotely.
- Provide technical support for office peripherals. (Printers, Scanners, Desktop Peripherals)
- Aptitude with legacy and modern macOS, iOS, Android, and Windows operating systems, both mobile and desktop.
- Proper backend set up, ensuring back-ups and restoration processes are in place, with a focus on cybersecurity.
- Knowledge on diagnosing and replacing faulted hardware, cabling, and CCTV tapes.
- Can upload and sync CCTV footage to cloud and/or local storage as directed.
- Manage themselves in public interactions respectfully and professionally.
- Willingness to problem solve difficult scenarios with a high degree of patience.
- Effectively maintain and support team and client relationships.
- Willing to work to industry standards and keep composure during stressful events.
- Must be organized and clean-up jobsite on completion, without leaving exposed cables, wire, tools and/or equipment.
- Strong ability with Microsoft Office365 Suite required.
- Hands-on experience with DC cabling/equipment considered a must.
- Possess excellent English communication skills.

** Multilingual and bilingual applicants welcome **

**Job Types**: Full-time, Permanent

**Salary**: $20.00-$25.00 per hour

**Benefits**:

- Casual dress
- Dental care
- Extended health care
- On-site parking
- Paid time off
- Vision care

Flexible Language Requirement:

- French not required

Schedule:

- 8 hour shift
- Monday to Friday
- On call
- Overtime
- Weekend availability

Supplemental pay types:

- Bonus pay
- Overtime pay

COVID-19 considerations:
Technicians are required to follow COVID-19 protocols of client organizations and are advised in advance of dispatch.

Application question(s):

- Are you currently living in or near Victoria, BC?

**Language**:

- English (required)

Shift availability:

- Day Shift (preferred)
- Night Shift (preferred)
- Overnight Shift (preferred)

Willingness to travel:

- 50% (required)

Work Location: On the road



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