Staff Product Manager

4 weeks ago

Toronto, Canada Intuit Full time

**Overview**:
Imagine a career where your unique experiences and creative inspiration can fuel BIG innovation. Year-over-year, Intuit has been recognized on Fortune's 100 Best Companies to Work For, Best Large Workplaces for Women, and at the top of Fortune’s World’s Most Admired Software Companies. Immerse yourself in our

award-winning culture while creating breakthrough solutions that change the financial lives of more than 100 million personal users, 7 million small businesses, and over 1,800 financial institutions and their millions of customers worldwide. We believe everyone should have the opportunity to prosper and we never stop working to find

innovative ways to make that possible.

Our strategy is to be a global AI-driven expert platform. Our connected platform, with AI-driven automations and “done for you” experiences based on robust data, will help customers grow their business while reducing work. As a Staff Product Manager on

the Intuit International Platform team, you'll be responsible for helping shape the platform experience across our International markets, thus impacting the business growth and engagement globally. Across 200+ countries globally we enable business owners to run their business from anywhere, making smarter business decisions while saving time and getting paid faster.

Come join us and drive massive benefits for the people who drive our global economy. We’re looking for a highly collaborative, customer-obsessed Staff Product Manager to join our International Product team.

If you love talking to customers to deeply understand their needs; if you love working with large groups of people to make magic happen; and if you’re execution-driven with a strategic mindset and have a track record of driving excellence; then we’d love to talk to you This is a high-visibility role within the International team.

**What you'll bring**:

- 8+ years experience defining, designing and delivering world-class software platforms in a Product Management role for a SaaS based software company
- Experimentation with AI and understanding how AI can improve how a small business runs and grows
- Strong quantitative and qualitative acumen in understanding customer behavior
- Experience in consumer segmentation, using design thinking and scientific methodologies to inform decision-making
- Proven expertise leading cross-functional teams that launch on-time and on-budget across different geos and screens (desktop, web and mobile)
- Experience of products where the focus was on small or medium sized businesses
- Demonstrated experience managing the end-to-end product lifecycle including 0 to 1 for consumer or small business offerings
- Strong project management skills and capable for breaking down a big vision into actionable bite-size milestones
- Ability to develop and execute a successful product roadmap
- Successful history of delivering customer-driven products designed to create a great customer experience
- Undergraduate degree required in Computer Science, Electrical engineering, Math, science, or a related technical discipline (equivalent professional experience will be considered)
- MBA or CPA qualification is a plus

**How you will lead**:

- Provide product thought leadership in identifying critical customer requirements, understanding business goals, doing competitive analysis, and defining product roadmaps and KPIs
- Define and build a vision for the next generation of Platform Experiences for Intuit’s varied group of International customers. This includes drafting documents that work backwards from our customers (PR-FAQ style) to describe key objectives, execution strategies, goals, and solutions
- As a platform PM, you are a builder who enjoys being in the weeds with the engineering teams and obsesses about customer needs, partner needs, and developer needs. You are not just focused on the why, but also how a product is built to deliver varied experiences at scale
- You have technical proficiency, and you enjoy working on problems around scale, maintainability, and architectural design for product lines, building moving, simple APIs, and can clearly communicate what the service does in a way that lets users integrate with it easily
- Build functionality that spans multiple product lines while thinking of global solutions. The role demands both, seeing the big picture and identifying strategically meaningful problems, as well as the ability to investigate opportunities for significant product changes that are a business enabler and engagement driver
- Demonstrate customer obsession by being a champion for the user experience with deep customer empathy
- Effectively manage dependencies, priorities, and plans across different groups at Intuit toward consistent product delivery aligned with common goals

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